Creative Business Owner with exceptional background spent 6 years in Transportation Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Business Owner/Operator
Likya Logistic Services Inc
Chicago, IL
04.2016 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Employed prompt decision-making and in-depth research to resolve issues.
Entered income and expense details into business databases to track purchases and address variances.
Prepared bank deposits and handled business sales, returns and transaction reports.
Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Worked with vendors to schedule daily pickups and weekly deliveries.
Answered customer inquiries regarding shipments and provided updates on package arrival.
Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Tracked delivery information, mileage and fuel use while on shift.
Verified contents of inventory loads against Bills of Lading.
Contacted customers to report delayed delivery times.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Contacted dispatch to report delivery incidents and determine best methods for resolution.
Charted out upcoming routes with GPS technology and maps.
Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Communicated with company dispatchers to alert of any issues or delays.