Overview
Work History
Education
Skills
Languages
Timeline
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Gulziya Aldibekova

Key West,FL

Overview

2
2
years of professional experience

Work History

Shift Leader

Dairy Queen
01.2023 - 03.2024
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Bartender

Robusto
02.2022 - 10.2022
  • Increased customer satisfaction by providing excellent service.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.

Education

Master of Science -

Astana
Kazakhstan
07.2020

Skills

  • Customer Service Management
  • Conflict Resolution
  • Diplomatic and Fair
  • Positive Attitude
  • Professional Appearance
  • Staff education and training
  • Customer service focus
  • Business Development

Languages

Kazakh
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working

Timeline

Shift Leader

Dairy Queen
01.2023 - 03.2024

Bartender

Robusto
02.2022 - 10.2022

Master of Science -

Astana

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Gulziya Aldibekova