Guna Babita Giri
Livermore,United States
Overview
23
23
years of professional experience
Work History
Project Manager Product Lifecycle Mgmt
Cisco Systems
San Jose
04.2020 - 04.2024
- Responsible for product planning, strategic positioning, and competitive intelligence of cloud networking switching products
- Leading product design, roadmap, PRD (product release document), new product introduction, forecasting, and pricing for Nexus cloud 9300, 9400 and 3000 data center switching HW+SW product families
- Responsible for products planning, strategic positioning, competitive intelligence, sustaining lifecyle, end of sale
- Managing offers, subscriptions, P&L of products
- Worked with Enginereering team, OEM partners and contract manufacturer like Flextron and Foxconn to dsign the product offer, pricing and quoting
- Leading customer engagements with sales and account team through EBCs, videos, roadshows, and conferences
- Configuration of offers, and enabling Orderability for UCS and Nexus product lines via NPI WS, OWB- Offer workbench, and CWB
- Case management via UCRM and ServiceNow
- GPU server configuration
- Configuration Models - MLB, ATO, Bundles- SW Consumption Models (SaaS, OnPrem, Perpetual)- Cisco Monetization Models
- Understanding Cisco Products, Go-to-market Strategy, and the Configuration, Pricing, Quoting, Payment solutions (Cisco Capital solutions), API gateway solutions, and Ordering aspects of Cisco's e-commerce (CCW) portal in-depth
- Analyzing the Business requirements closely with BUPMs, NPPM, and PLPM and configuration involving setup and rules writing using the OWB tool
- Interaction with BUPMs, BU's, IT teams, and other cross-functional teams to gather requirements and work with the PDT team to complete the configuration in production
- Responsibilities involve leading/managing the Data Center team, Configuration Setup, assigning BU requests and cases, learning, and sharing knowledge with the team, to mitigate issues
- Involved as a Lead in special Guided selling offer, Cisco+ (ATHENA) in the complete end-to-end process
- Responsibilities also included performing project management functions and activities for the full lifecycle of an assigned project overseeing scope,configuration, timeline, budget, and quality standards from the project's inception to completion.
Project Manager/Analyst - Enterprise Licensing Agreement
Metabyte
San Jose
05.2015 - 04.2017
- Managed 178 customers relations for licensing, onboarding, installation, fulfillment, and support
- Developed and implemented a strategy for entitlement on the HW, Hybrid and SAAS platform, encompassing the entire provisioning lifecycle, fulfillment, licensing, and tracking of usage
- Executed complete end-to-end operational process in ELA Order booking
- Exclusively provided support on customer escalations and license generations
- Extensively handled post-booking activity, providing the customer with a detailed overview (Product Catalog version, Technology, Features, Cloud provisioning, and Support) and Security ELA workspace portal navigation
- Involved in process upgrade
- Gathered as-is requirements, performs analysis, and prepares to-be process
- Automation of Annual Business Review and payment solutions (Cisco Capital Loan solutions), API gateway solutions, End of Term and Dashboard report, and overall Cloud Provisioning Process optimization
- Involved in preparing project plan, improvised process, and timeline for booking deals, Cloud provisioning for Cloud e-mail, Cloud Web, and providing licenses as per ELA offer
- SME for the product lines and associated features, providing customer support in licensing for FirePOWER, ISE, ASA, ISR, ESA, WSA, SMA Thread GRID, and Stealth Watch
- Interacted with cross-functional teams including Business Units, Finance, Sales, Pricing, Booking, Product Managers, OEM partners and IT to solve customer issues and provide solutions promptly.
Supporting PM/Analyst Lead
CISCO
05.2014 - 04.2015
- Prepared project plan, and timeline and drove the team as per timeline, continually maintaining daily and weekly status dashboards
- We conducted status meetings with stakeholders, program managers, and project leads
- Used manual Scrum methodology leveraging Excel to track all tasks
- Involved with the sales team to research new high-volume sales territories and then include them in the New Year readiness program
- Defined sales hierarchy structure crediting nodes
- Analyzed workbook and interacted with stakeholders, SMEs, and regional service executives to gather requirements for Managed Services territory type, Global Organizations, Worldwide Partners, and virtual sales-also trained offshore analyst team
- Updated the workbook with business rules as per stakeholder requirements for the New Year Readiness program
- Implemented macros which would later be fed into the planning tool.
Product Owner/ Business Analyst-NPI-Manufacturing- Cross-Functional
Life Technologies - Millennium Software Inc.
09.2013 - 04.2014
- Discussed with project stakeholders to understand business drivers and translate them into functional and non-functional requirements
- Critically evaluated information gathered from multiple sources and reconciled all conflicts
- Involved in business analysis of Supply Chain Management, Insite-MES (Manufacturing Executive System)
- Prepared PRD, BRD, and System Sequence Diagrams using Enterprise Architect for MES Manufacturing systems
- Created process flow Diagrams for MES Manufacturing systems, covering the initial order, availability of material, inventory, worked with OEM partners for manufacturing of material to the line consumption of the material, packaging, and delivery of the final product
- Performed Gap Analysis for new product introductions (NPI)
- Analyzed FDA validation and compliance for GMC project using SAP and Calc
- As a product owner applying Scrum methodology, translated gathered requirements into user stories based on tasks and prepared product backlog using SCRUMWORK
- Delegated tasks to the team and assigned a timeline for those tasks to be completed
- Supported the team by providing training material and documentation
- Tested the final new process in QA and production
- Provided go-live support and customer support
- Attended regular Sprint Planning and Daily Stand-up meetings
- Utilized Scrum Works for Sprint and User Story Review.
SWIFT Licensing PM /Senior Business Analyst Cross-Functiona
Cisco Systems- Millennium Software Inc.
07.2012 - 08.2013
- Manufacturing Supply Chain Management and Security Software Licensing of Cisco - Iron Port products also involved in NPI - integration of other acquired product lines into Cisco licensing structure (Iron Port, SPLUNK, CSM, Security ELA, and Scan safe Integration, partly involved in Broad hop, Cari
- SPLUNK was the only Third Pary vendor product Integration
- I was involved in providing customers the license provisioning which included creating custome account and providing SPLUNK link to download license
- Associated with SPLUNK team to provide walk through to customers to download SPLUNK Enteprise, Installation and create Reports and Dashborards by using Data Inputs, Event Logs and Tables
- Knowledge on Dataset, Apps and ADDONs
- Collaborated with engineering teams, business teams, IT, Global Licensing Operations, Business Unit stakeholders, initiative executive leaders, team members, and customers
- Lead the Software Licensing Ease of Doing Business Project to improve and simplify the overall Cisco customer experience
- End-to-end process from ordering the license, verifying the service contract, and then issuing the license as per the contract
- Involved in process and tool transformation, API Integration, budget management, project management, risk management, change management, services, contract management and compliance customer communications, and internal communications at all levels of the organization
- Provided software New Product Introduction (NPI) and lifecycle support and sustaining phase (e.g., version upgrades)
- Used QC in managing NPI requirements through implementation including defects management that arose during UAT
- Provided level 3 operational support for key NPI service offers
- Assisted field account teams and business development managers in structuring transactions concerning sales engagement, quoting, ordering, contract management, and reconciliation.
Business Strategy/Customer Relations Analyst
KloudData
Fremont
12.2011 - 06.2012
Project Account Manager
Bristlecone
Mt View
01.2009 - 09.2011
Business Analyst - SAP HR/HCM/BI
Wipro Technologies
Mt View
01.2006 - 11.2007
Project coordinator, Build and Release, Licensing Strategy
Tasmanave, Inc.
Sunnyvale
04.2002 - 10.2003
CRM Analyst
Ever Dream
San Mateo
01.2001 - 02.2002
Timeline
Project Manager Product Lifecycle Mgmt
Cisco Systems
04.2020 - 04.2024
Project Manager/Analyst - Enterprise Licensing Agreement
Metabyte
05.2015 - 04.2017
Supporting PM/Analyst Lead
CISCO
05.2014 - 04.2015
Product Owner/ Business Analyst-NPI-Manufacturing- Cross-Functional
Life Technologies - Millennium Software Inc.
09.2013 - 04.2014
SWIFT Licensing PM /Senior Business Analyst Cross-Functiona
Cisco Systems- Millennium Software Inc.
07.2012 - 08.2013
Business Strategy/Customer Relations Analyst
KloudData
12.2011 - 06.2012
Project Account Manager
Bristlecone
01.2009 - 09.2011
Business Analyst - SAP HR/HCM/BI
Wipro Technologies
01.2006 - 11.2007
Project coordinator, Build and Release, Licensing Strategy
Tasmanave, Inc.
04.2002 - 10.2003
CRM Analyst
Ever Dream
01.2001 - 02.2002
Similar Profiles
Mohammad Shoeb ShaikhMohammad Shoeb Shaikh
Software Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.oSoftware Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.o
JORGE FARCA MENAJORGE FARCA MENA
Business Development Manager - Strategic Alliances LATAM-APJC at Cisco SystemsBusiness Development Manager - Strategic Alliances LATAM-APJC at Cisco Systems
Gowthami RaoGowthami Rao
Technical Consulting Engineer (SNTC, HTTS) at Cisco SystemsTechnical Consulting Engineer (SNTC, HTTS) at Cisco Systems
KATIE BROWNKATIE BROWN
Select Account Executive at Cisco SystemsSelect Account Executive at Cisco Systems
Blake D. LeskyBlake D. Lesky
Enterprise Sales Development Representative at VagaroEnterprise Sales Development Representative at Vagaro