Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Encouraging lead and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
In my current role, leading a SDET/QA team, guiding them through complex assignments, unblocking hurdles, and driving process improvements that significantly enhance our productivity and efficiency.
Leading engineering for a high visibility sales and technical support Chatbot platform for Autodesk's digital properties and products, resulting in increased self service rate and reduced agent case volume.
As a part of, the Autodesk Knowledge Network team in Autodesk, SanFrancisco, CA working on web applications to help elevate the quality of a variety of web applications and services. As a QA Engineer working closely with the development, product management and UI designers. As a team helping, defining and developing validation strategies, for a quality product.
As part of Vortex QA team worked for clients including Virgin Mobile, AT&T , City Bank, by planning and documenting test plans, test cases, designing data or test harnesses to collect data for test execution, detailed reporting and executive metric dashboards, working bugs until closure for component, integration, functional, regression and end-to-end testing, automation design/execution/maintenance.
As a black box QA engineer has tested web based applications, which included manual testing of web sites.
Technical Skills: