Summary
Overview
Work History
Education
Languages
Timeline
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Gunel Martinez

Las Vegas,NV

Summary

My original passion and what I went to school for was law. When I arrived in the US I could not continue my chosen field due to varies reasons, I worked in other fields to support myself and family. For last 10 years I've been employed in hotel and gaming which I found I like and would like to continue in. I am now in a position where I can pursue my original passion in law with an industry I like which is gaming. Boyd School of law and LLM program it offers will give me the opportunity I've been looking for and excell in.

Overview

22
22
years of professional experience

Work History

Bartender Shift Manager

Skyline Hotel & Casino
11.2015 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.

Insurance Agent

Allstate Corp
03.2010 - 11.2015
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.

Employee Trainer

Rainforest Cafe
10.2005 - 03.2010
  • Collaborated with managers to identify specific training needs for individual departments or teams.
  • Helped senior management build learning and development strategies focused on specific organizational needs.
  • Produced detailed training reports to comprehensively assess employee performance.
  • Reviewed training programs regularly and realigned strategies to meet changing needs.
  • Improved employee performance by developing and implementing customized training programs.
  • Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
  • Supported and coached employees as part of successful training initiatives.
  • Customized training sessions by employee type, level and management requirements.

Lawyer

Baku Electro Automat (Open Joint Stock Company)
09.2002 - 01.2004
  • Prepared and reviewed contracts and other legal documents following applicable regulations.
  • Analyzed and applied legal principles and performed legal research to support litigation strategy.
  • Represented clients in court proceedings, hearings and arbitrations.
  • Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
  • Used knowledge of legal precedents to analyze probable outcome of cases.
  • Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
  • Drafted precise contracts that clearly outlined obligations between parties while anticipating potential areas of conflict or dispute.
  • Collaborated with human resources and outside counsel to protect company from legal claims.
  • Researched and wrote contracts, agreements and proposals.
  • Minimized risk exposure through careful advice on business operations and strategic plans.

Education

Bachelor of Science - Jurisprudence

Odlar Yurdu University
Baku Azerbaijan
06-2001

Languages

Azerbaijan
Full Professional
Russian
Full Professional
Turkish
Full Professional
English
Professional Working

Timeline

Bartender Shift Manager

Skyline Hotel & Casino
11.2015 - Current

Insurance Agent

Allstate Corp
03.2010 - 11.2015

Employee Trainer

Rainforest Cafe
10.2005 - 03.2010

Lawyer

Baku Electro Automat (Open Joint Stock Company)
09.2002 - 01.2004

Bachelor of Science - Jurisprudence

Odlar Yurdu University

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Gunel Martinez