Gunita Bajaj
Aldie,VA
Summary
Dynamic Sr. Business Analyst with a proven track record at Talent Space, enhancing operational efficiency by 30% and mastering stakeholder engagement. Specializes in lifecycle management and cross-functional collaboration, driving product success and business process improvement. Expert in UAT and adept at turning complex challenges into actionable solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
Talent Space
San Francisco, CA
06.2022 - 07.2023
- Client: First Republic Bank
- Led LIBOR transition project, ensuring regulatory compliance and on-time delivery with Agile methodologies
- Improved team efficiency by 15% through streamlined communication and operational readiness planning
- Managed the project backlog, facilitated UAT (100% test coverage), and provided data-driven insights for decision-making
- Maintained library of model documents, templates or other reusable knowledge assets.
- Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
Product Owner
Talent Space
San Francisco, CA
11.2020 - 04.2021
- Client: First Republic Bank
- Prioritized and managed product backlog to maximize value and align with stakeholder expectations.
- Developed user stories, acceptance criteria, and mockups for new features.
- Collaborated with cross-functional teams to ensure product features are delivered on time and meet quality standards.
- Directed product development for collateral tracking, improving operational efficiency by 30%
- Oversaw 80+ test cases and 15+ scenarios during UAT, ensuring swift issue resolution, high-quality releases, and smooth product adoption
Product Owner
Wells Fargo
Charlotte, NC
04.2019 - 10.2020
- Led compliance and regulatory projects, including MRAs and Consent Orders
- Managed product lifecycle for BI dashboards, enhancing internal controls and supporting data-driven decisions
- Spearheaded Agile practices, improving user experience and stakeholder collaboration
- Established KPIs to measure product success and inform future development priorities.
- Facilitated communication between engineering teams and stakeholders to ensure clear understanding of product requirements.
- Developed process documentation related to the product life cycle management.
Sr. Business Systems Consultant
Insight Global
Winston-Salem, NC
01.2018 - 03.2019
- Client: Essent Guaranty
- Migrated legacy systems for MI operations, ensuring compliance and improving internal controls
- Automated reporting, cutting manual oversight by 80%, and improved customer engagement by 20%
- Improved UI design with iRise, led User Acceptance Testing, and devised use cases with IT/ business user collaboration
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Gathered user requirements from stakeholders, documented them, and communicated them to development teams.
- Assisted in developing training materials for end users on newly implemented systems.
- Resolved escalated issues reported by customers regarding system functionality or performance.
- Analyzed complex business problems and proposed innovative solutions in line with industry best practices.
- Identified potential areas for improvement in existing systems and processes.
- Configured third-party software components including databases, web servers, application servers.
- Managed vendor relationships related to specific projects or initiatives.
Business Solutions Analyst III
Branch Banking & Trust Corporation
Winston-Salem, NC
10.2014 - 07.2017
- Branch Banking & Trust (now Truist)
- Managed $5M change management program, modernizing IT infrastructure and reducing loan processing time by 70%
- Coordinated system integrations and product customization to streamline processes
- Provided training on new applications and systems for end-users as needed.
- Coordinated with internal stakeholders to ensure successful implementation of new systems and features.
- Designed solutions that aligned with strategic goals of the organization.
- Conducted gap analysis to identify areas of improvement in existing systems.
- Identified opportunities to improve efficiency through automation or process redesigns.
- Analyzed, documented and communicated detailed business processes and workflows.
- Performed data analysis to identify trends, patterns and discrepancies in the data.
- Developed business requirements documents to capture changes in system functionality.
- Collaborated with cross-functional teams across departments to ensure effective communication between all stakeholders.
- Drafted technical documentation including system design documents, user guides.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Intern/National Consultant
International Labour Organization
New Delhi, India
03.2008 - 05.2009
- Supported the integration of green jobs into India's national policies, aligning with global sustainability goals
- Developed the Green Jobs Assessment Tool and collaborated with government, employers, and unions to promote sustainable job creation
Regional Coordinator (Sectoral Subcommittees)
Confederation of Indian Industry
Gurgaon, India
03.2005 - 07.2006
- Led capacity-building initiatives for marginalized communities, improving skills and employability
- Designed a Mentoring Program for Small and Medium Enterprises (SMEs) to foster entrepreneurship and business sustainability
- Co-organized the Annual HRM Summit, addressing key issues of strategic HR management for sustainable business growth
Education
Master of Science - Sociology
Oxford University
UK09-2007
Post Graduate Diploma - Business Management, Finance & HR
BIMTECH
India06-2005
Bachelor’s Degree - Sociology
Delhi University
India01.2002
Skills
- Product Ownership & Lifecycle Management
- User Acceptance Testing (UAT) & Test Planning
- Stakeholder Engagement & Cross-Functional Collaboration
- Product Customization & Vendor Coordination
- Quality Assurance & Issue Resolution
- Business Process Improvement & Optimization
- Backlog Management & Prioritization
- Requirements Gathering & Documentation
- Change Control & Risk Mitigation
- Data Analysis & Decision-Making
Websites
Certification
PMP – Project Management Professional (PMP), Project Management Institute, 10/01/24
Accomplishments
- Compliance Leadership: Led multiple projects ensuring 100% regulatory adherence across finance and IT
- Sustainable Development: Contributed to ILO’s Green Jobs initiative, influencing national policies on employment sustainability
- Stakeholder Collaboration: Increased communication efficiency by 25%, ensuring timely updates to stakeholders
- Process Automation: Automated loan processing, reducing time by 70% and enhancing data governance
- Operational Excellence: Increased team efficiency by 15% and reduced manual processes by 80%
Communityserviceandinvolvement
- Intern (Global Classrooms), World Affairs Council, Seattle, WA, 2012
- Intern (Green Business Challenge), City of Bellevue, Bellevue, WA, 2011
- Policy Researcher (Seattle Area Happiness Initiative), Sustainable Seattle, Seattle, WA, 2010
Timeline
Sr. Business Analyst
Talent Space
06.2022 - 07.2023
Product Owner
Talent Space
11.2020 - 04.2021
Product Owner
Wells Fargo
04.2019 - 10.2020
Sr. Business Systems Consultant
Insight Global
01.2018 - 03.2019
Business Solutions Analyst III
Branch Banking & Trust Corporation
10.2014 - 07.2017
Intern/National Consultant
International Labour Organization
03.2008 - 05.2009
Regional Coordinator (Sectoral Subcommittees)
Confederation of Indian Industry
03.2005 - 07.2006
Master of Science - Sociology
Oxford University
Post Graduate Diploma - Business Management, Finance & HR
BIMTECH
Bachelor’s Degree - Sociology
Delhi University
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