Summary
Overview
Work History
Education
Skills
Timeline
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Gunnar Armendariz

Lubbock,TX

Summary

Excelling in customer service and cash transaction handling. Recognized for enhancing client satisfaction through effective problem-solving and attention to detail. Adept at fostering teamwork and collaboration, ensuring operational efficiency in high-pressure environments. Committed to delivering exceptional results and building lasting customer relationships.

Overview

2026
2026
years of professional experience

Work History

Bank Teller

Plains Capital Bank
09.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.

Department Supervisor

The Home Depot
03.2021 - 2024
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Built and designed large displays weekly to promote specific products.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.

Logistics Supervisor

Harbor Freight Tools USA
09.2019 - 2021
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Forklift, reach, balleymore trained

Delivery Driver

Lowe’s
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Improved delivery accuracy by diligently checking orders before departure.

Education

Midland Christian High School
Midland, TX
05.2015

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Time management
  • Safe driving
  • Problem-solving
  • Heavy lifting
  • Order picking and processing
  • Stocking and inventory
  • Forklift operation
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Cash transaction handling

Timeline

Bank Teller

Plains Capital Bank
09.2024 - Current

Department Supervisor

The Home Depot
03.2021 - 2024

Logistics Supervisor

Harbor Freight Tools USA
09.2019 - 2021

Delivery Driver

Lowe’s

Midland Christian High School

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Gunnar Armendariz