Dynamic and reliable professional with extensive experience in hospitality, notably at Chs Hospitality at Best Western. Proven track record in enhancing guest satisfaction through exceptional service and meticulous attention to hygiene standards. Skilled in multitasking and inventory management, ensuring seamless hotel operations while fostering a positive environment for guests and team members alike. Also Loved working at gas stations i fit very well and know how they are operated
Overview
15
15
years of professional experience
Work History
House Man
Chs Hospitality at Best Western
01.2023 - 10.2024
Disposed of trash and recyclables each day to avoid waste buildup.
Reported found guest articles and merchandise damage to managers on duty.
Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
Gathered linen supplies and organized linen closets for prompt room restocking.
Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Gas Station Attendant
Northwest Ventures Ampm Arco
03.2018 - 08.2022
Pumped gas for guests and took payments.
Built trustful relationships with customers to encourage return visits.
Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Checked customer identification for alcohol, cigarette, and lottery sales.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Completed daily paperwork accurately, streamlining administrative processes for management review.
Conducted regular inspections of fuel storage tanks to prevent possible accidents.
Resolved customer complaints, restoring satisfaction with prompt and courteous service.
Line Cook
Wendys Restaurant
11.2017 - 08.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Head Groundskeeper
Grant Grove Resturaunt and Lodge
02.2014 - 09.2016
Played a pivotal role in the planning process for large-scale renovation projects involving outdoor spaces.
Enhanced overall landscape appearance by maintaining lawns, gardens, and other green spaces.
Minimized plant diseases with proactive monitoring and treatment efforts.
Optimized resource utilization through proper budgeting, equipment management, and inventory control.
Achieved superior results in landscaping projects under tight deadlines by coordinating tasks effectively.
Ensured high-quality turf conditions for various sports events through careful preparation and maintenance practices.
Elevated visitor experience with well-maintained walkways, signage, seating areas, and other amenities.
Pruned trees and shrubs to healthy levels and cultivated flowerbeds with appropriate soil amendments.
Increased safety standards through regular inspection of sports fields and playground areas for potential hazards.
Hotel Housekeeper
Motel 6 Hotel
01.2010 - 12.2010
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.