Overview
Work History
Education
Certification
Timeline
Generic

Gunnar Dotson

Washington,WV

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Troy Nonwovens, LLC
05.2023 - Current
  • Manager of the Human Resources and Safety department for 70+ employees.
  • Develops and manages strategic recruitment and hiring processes to help the organization exceed its goals and drive retention.
  • Implemented a drug-free workplace policy and sourced in-house drug screening to promote safety.
  • Communicated with supervisors and managers to best understand job-specific requirements and hiring needs.
  • Coach managers and supervisors on HR policies and procedures to ensure compliance with local and federal regulations.
  • Plans work to be performed by the generalist and bookkeeper. And monitors performance to ensure that the work is completed as directed.
  • Evaluate employees' work performance, provide feedback, and make recommendations on changes. Performs the appropriate disciplinary action or behavior correction.
  • Gives employees advice, counsel, or instruction on work and administrative matters.
  • Administers employer group benefits to exempt and nonexempt employees while managing the enrollment process, changes, contributions, participant census, etc.
  • Processes onboarding and new hire paperwork ensuring a smooth welcome to the company and compliance.
  • Handle departmental complaints and outside inquiries, finding an appropriate solution promptly.
  • Tracks attendance, vacation, infractions, performance, training, and other data for all staff.
  • Process payroll for hourly and salaried employees on a weekly and biweekly basis.
  • Safety Manager responsible for investigating incidents and accidents, creating policies and enforcing implementation, training materials, and ensuring compliance with OSHA.
  • Manages the company's OSHA 300 log tracking recordable incidents and loss of work days.
  • Investigates accidents and follows steps to prevent future incidents. Handles all workers' compensation claims, FMLA, ADA, and other labor relations.
  • Acts as the Office Manager handling all vendor relationships such as Cintas uniforms, food vending, etc., and ordering all supplies. Submits invoices or purchase orders in the ERP system.
  • Works closely with Accounting to ensure accurate and efficient multi-state payroll processing for 60+ employees weekly.
  • Performs routine audits on record keeping and sensitive files to ensure state and federal compliance.
  • Director of the entire HR function and advises the management team on how to appropriately navigate difficult situations with employees to mitigate risk.
  • Posts job bids and follows the seniority selection process adhering to the collective bargaining unit.
  • Acts as a strategic partner with the Union President and Treasurer to ensure compliance under the bargaining unit.
  • Facilitates the bargaining unit grievance process.

Human Resources Generalist

United Talent Staffing
05.2022 - 05.2023
  • Handle full-cycle recruitment of temporary and direct-hire employees for clients.
  • Acts as the On-Site Manager overseeing 50+ associates at a large manufacturing client on an as-needed basis.
  • Communicate with clients to understand specific staffing needs and qualifications or requirements for specific roles.
  • Partners with the Operations Manager and Employee Engagement team to create retention strategies.
  • Act as the branch receptionist greeting visitors or vendors and handling inquiries appropriately.
  • Utilizes the applicant tracking system (ATS) to create and manage job postings on job boards, social media, and the company website.
  • Process new hire onboarding, background checks, drug screening, and orientations as needed.
  • Handles disciplinary actions, and terminations, and gains feedback during exit.
  • Investigates payroll issues, ensures timesheets are collected and are accurate, processes account changes, reconciles petty cash and monthly credit card expenses, handles incoming or outgoing mail, and handles branch purchasing such as supplies, maintenance, lawn care, etc.
  • Carefully oversees workers' compensation and unemployment claims ensuring all necessary information is gathered and documented.
  • Makes recommendations to the Director of HR to improve, change, and implement new policies and procedures.
  • Partners closely with payroll and billing to ensure timely, accurate performance with minimal issues.
  • Assist associates with open enrollment or benefits election changes and administer group benefits for temporary associates.
  • Acts as a mediator between managers and associates to communicate factual information, ensure compliance with laws and policies, and investigate issues to create solutions.
  • Market candidates to new clients to gain new business and open orders.
  • Pushed our branch beyond $40k in weekly revenue from associate billed hours.

Customer Service Representative

Highmark Health
10.2021 - 05.2022
  • Gathered sensitive data, identified problems, and recognized solutions to claims and billing issues verifying claims against coverage determinations and submitted procedures.
  • Audited all member data and corrected discrepancies across multiple databases, and by utilizing computer systems and tools to prepare and update documents and reports.
  • Built rapport with members by being patient and listening with empathy, and providing general customer service via telephone and electronic correspondence speaking clearly to communicate factual information verbally or in writing.
  • Reconciled documents across databases to ensure accurate and up-to-date information, and reviewed files or documents for completeness and compliance with established guidelines.
  • Resolved billing queries by gathering all necessary data and processing electronic payments.
  • Used automated systems to enter and retrieve confidential data for service member claims.
  • Conducted 30-50 approximate inbound and outbound calls daily to promptly handle routine and complex issues.
  • Audit data for completeness and correct discrepancies.
  • Review and determine coverage for benefits, explaining benefits coverage and financial responsibility to patients.

Recruiter

Startek USA
05.2021 - 10.2021
  • Utilized Salesforce CRM to locate parents interested in online schooling options.
  • Determined eligibility and explained options, benefits, and enrollment process.
  • Analyzed interests and made recommendations based on enrollment availability.
  • Reconciliation of records across databases.
  • Reviewing for completeness and correcting discrepancies. Entered personal data to create new leads using Salesforce Sales Cloud.
  • Maintained communication throughout the entire enrollment process to ensure continued interest and satisfaction.

Lead Production Operator

On-Board Companies
07.2019 - 05.2021
  • Operated conveyor systems, scales, packaging equipment and tools, pallet jacks and hand trucks, silos, pneumatic cutters, and electrical switches.
  • Trained and supervised new employees on the job, coached and provided feedback, and conducted skills demonstration tests.
  • Performed basic systems lockout on pneumatic equipment and electrical switches to isolate power, to safely perform cleaning/maintenance.
  • Entered and retrieved production data using Citrix and IFS software.
  • Inspected finished product to ensure specifications were met and audited for errors or quality conformance issues.
  • Responsible for shift headcount during site disaster drills and emergency shelter-in-place.
  • Timekeeping, verifying timesheets, and entering data into ADP.

Certified Nursing Assistant

Cedar Grove Assisted Living
01.2017 - 07.2019
  • Monitor vital signs and changes in the condition or behavior of patients, recording in paper charts and reporting to nursing staff.
  • Training new CNAs on the floor, coaching, and providing feedback to ensure improvement and safety.
  • Teach handling of biohazard waste, blood, and other bodily fluids properly.
  • Assist with activities of daily living such as bathing, dressing, mobilizing, eating.

Certified Nursing Assistant

Wyngate Senior Living Community
08.2016 - 01.2017
  • Monitor vital signs and changes in the condition or behavior of patients, recording in paper charts and reporting to nursing staff.
  • Training new CNAs on the floor, coaching, and providing feedback to ensure improvement and safety.
  • Teach handling of biohazard waste, blood, and other bodily fluids properly.
  • Assist with activities of daily living such as bathing, dressing, mobilizing, eating.

Stock Associate / Management Trainee

Hollister Co.
02.2015 - 08.2016
  • Worked as a Stock Associate and then got promoted after 6 months.
  • Prepared inventory for the sales floor and accounted for all merchandise.
  • Operated register and cared for each customer with compassion and patience.
  • Promoted new credit card applications and rewards registration.
  • Timekeeping and correcting any discrepancies.
  • Assist the Store Manager with payroll and other duties.
  • Training new hires on the sales floor and in the stockroom.
  • Housekeeping duties, counting tills, closing store

Education

Bachelor of Science - Business Administration, Human Resource Management

Western Governor's University
Remote
12.2023

Associate of Science - Business Administration

Washington State Community College
Marietta, OH
05.2023

High School Diploma -

Parkersburg High School
Parkersburg, WV
05.2016

Certification

  • Certified Staffing Professional - ASA
  • OSHA 10

Timeline

Human Resources Manager

Troy Nonwovens, LLC
05.2023 - Current

Human Resources Generalist

United Talent Staffing
05.2022 - 05.2023

Customer Service Representative

Highmark Health
10.2021 - 05.2022

Recruiter

Startek USA
05.2021 - 10.2021

Lead Production Operator

On-Board Companies
07.2019 - 05.2021

Certified Nursing Assistant

Cedar Grove Assisted Living
01.2017 - 07.2019

Certified Nursing Assistant

Wyngate Senior Living Community
08.2016 - 01.2017

Stock Associate / Management Trainee

Hollister Co.
02.2015 - 08.2016

Bachelor of Science - Business Administration, Human Resource Management

Western Governor's University

Associate of Science - Business Administration

Washington State Community College

High School Diploma -

Parkersburg High School

Similar Profiles

CREATE PROFILE
Gunnar Dotson