GUNNAR HOLCOMBE
Fort Lauderdale,FL
Summary
Dynamic Area Rental Manager with a proven track record at Enterprise Rent-A-Car, driving over 25% growth in rental days through strategic partnerships. Renowned for exceptional customer service and employee development, achieving top scores and awards. Expertise in revenue management and team leadership ensures sustained business success and operational excellence. An accomplished sales professional with a strong background in overseeing operations, managing teams and driving growth in rental businesses. Skilled at building and maintaining client relationships, implementing strategies to enhance productivity and delivering superior customer service. Demonstrated ability to boost revenue while ensuring operational excellence.
Overview
13
13
years of professional experience
Work History
Area Rental Manager
Enterprise Rent-A-Car
FORT LAUDERDALE/MIAMI, FL
12.2021 - Current
- Increased employee retention by over 20 percent through targeted engagement initiatives.
- Promoted over 50 employees within team, fostering career development and growth.
- Achieved top customer service scores annually for Southeast team.
- Maintained operating income in top 10 percent in the southeast of America every year.
- 2023 Area Manager of the year Award Recipient
- Supervised management at 2 of the top 5 airports in company while controlling $250,000,000 in top line revenue
- Increased business operations by over 25% in rental days through acquisition of various new business partners
Branch/Assistant Manager
Enterprise Rent-A-Car
BROWARD COUNTY, FL
09.2017 - 11.2021
- Directed operations across branches in Nashville, Pembroke Pines, Hollywood, Weston, Miramar, Miami Gardens & FLL Airport.
- Achieved promotion to manager within 13 months through management trainee program.
- Drove performance by exceeding expectations in employee development and customer service.
- Enhanced growth and profitability through strategic initiatives and effective team leadership.
Management Trainee/Assistant
Enterprise Rent-A-Car
Nashville, TN
12.2016 - 09.2017
- Assisted in the development of sales strategies and customer retention plans.
- #1 management trainee every month in the program
- Achieved month-over-month net profit growth through exceptional sales performance.
- Passed MQI with a score of 99%.
Student Athlete (Football)
Marshall University
Huntington, WV
06.2012 - 12.2015
- Achieved early graduation with two degrees in four years
- Maintained positive relationships with peers, coaches, faculty members, administrators, parents and alumni.
- Participated in community service activities as a representative of the school's athletic program.
- Analyzed game footage to identify areas of improvement for individual players or teams.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Communicated with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
- Attended and participated in all team meetings, practices, and competitions.
Education
BBA - Finance & Economics
Marshall University
Huntington, WV12-2015
Skills
- Revenue management
- Customer service and support
- Employee training and development
- Sales strategies
- Business growth initiatives
- Team leadership and collaboration
- Relationship management
- Customer acquisition strategies
- Negotiation expertise
Timeline
Area Rental Manager
Enterprise Rent-A-Car
12.2021 - Current
Branch/Assistant Manager
Enterprise Rent-A-Car
09.2017 - 11.2021
Management Trainee/Assistant
Enterprise Rent-A-Car
12.2016 - 09.2017
Student Athlete (Football)
Marshall University
06.2012 - 12.2015
BBA - Finance & Economics
Marshall University
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