Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Gunnar Moller

MIAMI,FL

Summary

Dynamic professional with extensive experience in hospitality and sales. Proven expertise in mixology and customer service, adept at resolving conflicts and enhancing guest experiences. Recognized for leadership in high-pressure environments, consistently delivering exceptional results and fostering team collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Supervisor/Bartender

Bill Hansen Catering
MIAMI, FL
08.2017 - Current
  • Provided exceptional bar service for weddings, business conferences, and society receptions.
  • Managed high volume of shift customers while assisting restaurant servers with various needs.
  • Resolved customer complaints professionally, ensuring adherence to company policies.

Sales Distributor

Latin Arrow
Miami, FL
06.2019 - 07.2021
  • Analyzed market trends to identify opportunities for new products and services.
  • Established relationships with potential customers to expand market reach.
  • Maintained accurate records of all sales activities and customer interactions.
  • Provided customers with product information, pricing, quotes, and availability.

Projection Manager

Cinebistro
MIAMI, FL
11.2011 - 12.2017
  • s.
  • Mastered operation, maintenance and troubleshooting of projection equipment, computers, and software.
  • Solved complex technical problems without delay, or inconvenience, to guests.
  • Executed professional events for clients by integrating client's equipment with house video and audio and presented media according to client specifications and show flow.
  • Delivered flawless visual and audio presentations for guests by keeping audio in sync with video, optimizing audio level and monitoring screen image for focus, brightness and cleanliness.
  • Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.

Administrative Assistant

Oasis Brands
MIAMI, FL
02.2011 - 02.2013
  • Managed incoming calls, providing information or transferring callers to appropriate personnel.
  • Processed invoices for payment through accounting software applications.
  • Organized invoices and prepared orders for timely delivery.

Assistant Manager

Spirit Halloween Super Store
MIAMI, FL
08.2010 - 12.2011
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Implemented strategic marketing initiatives to drive revenue growth by implementing Special Promo and acquiring emails.

Education

High School Diploma -

Miami Dade College
Miami, FL

Skills

  • Mixology techniques
  • Inventory management
  • Point-of-sale systems
  • Customer service
  • Drink presentation
  • Cash handling
  • Team leadership
  • Conflict resolution
  • Sales and upselling techniques
  • Time management abilities
  • Negotiation
  • Computer proficiency
  • Adaptability and flexibility

Certification

  • Real Estate sales assoicate

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Sales Distributor

Latin Arrow
06.2019 - 07.2021

Supervisor/Bartender

Bill Hansen Catering
08.2017 - Current

Projection Manager

Cinebistro
11.2011 - 12.2017

Administrative Assistant

Oasis Brands
02.2011 - 02.2013

Assistant Manager

Spirit Halloween Super Store
08.2010 - 12.2011

High School Diploma -

Miami Dade College