Gunnar Wilson
Searcy
Summary
I have been in the automotive industry for 13 years. I started off changing oil, I then worked my way up to being a mainline tech, and from there a team lead position where I was for about 8 years. I then became a shop foreman and transitioned to assistant service manager where I learned how to operate at a higher level growing my skill and knowledge of the industry. Ultimately I was promoted to Service Manager where I continue to grow my knowledge.
I am a very hard worker and take pride in every aspect of my career. Striving to be the best I can be and not taking failure as an option is always my goal. I am a very fast learner, diligent in finding solutions to problems.
Overview
2026
2026
years of professional experience
Work History
Service Manager
Landers Kia
07 2022 - Current
- Checked schedules to see work flow for each day.
- Dispatched work to technicians.
- Put process in place to maximize productivity.
- Helped train Service Consultants to manage work flow and help assist customers while focusing on their needs.
- Helped with locating parts for vehicles same day to ensure getting vehicles repaired in a timely manner.
- Assisted in coming up with process for the parts department to increase productivity and growth.
- Assisted General Manager with forecasting and coming up with ways to increase future growth.
- Assisted Technicians in Diagnosing complex problems.
- Got with marketing companies to help grow the business.
Mechanic Shop Foreman / Assistant Service Manager
Crain Kia
10.2019 - 07.2022
- Started each day by checking schedule to see what work flow we had coming in for the day.
- checked for parts that arrived over night and informed each technician about parts they had come in to ensure vehicle getting repaired and back to the customer in a timely manner.
- helped diagnose complex problems to ensure vehicle was fixed right the first time
- assisted in hands on repairs.
- helped with organizing and forming processes to ensure maximum productivity.
- Helped with preparing for month end by going over all open repair orders and getting work completed.
Technician
Superior Nissan
01.2018 - 10.2019
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed customer orders and warranty services according to manufacturer specifications.
Technician Team Leader
Mark Mclarty Toyota
02.2015 - 01.2018
- Evaluated team performance regularly, providing constructive feedback and targeted coaching for improvement.
- Mentored junior technicians, sharing knowledge and expertise to foster professional growth within the team.
- Communicated with customers to discuss concerns they had with their vehicle to better determine best route into properly diagnosing their vehicles and ensuring it was fixed right the first time.
- Analyzed the work flow we had coming in for the day and dispatched to the appropriate tech to ensure productivity.
Performance Technician
Gwatney Performance Innovations, GW
11.2014 - 02.2015
- Worked on Performance cars for customers, built engines , transmission, rear ends, and assembled wiring harnesses
- Installed supercharger/turbocharger kits as well as nitrous kits on various makes and model of vehicles.
Technician/Team Leader
North Point Toyota
08.2012 - 11.2014
- Diagnosed/trouble shoot at an efficient level
- Performed electrical system diagnosis.
- Led a team of 5 employees
- Applied critical thinking in inspecting, troubleshooting, and diagnosing equipment
- Diagnosed issues by listening to sounds, observing vibrations, and testing equipment with precision measuring tools
- Helped others achieve proper certification and advised in proper steps into diagnosing vehicles in a timely and efficient manor.
- Over seen work being done throughout the day and checked quality
Education
GED -
Cabot High School
Coursework Towards Expert Level Schooling/Training For -
Skills
- My Skill set consist of several areas, but the skill I find the most affective is the ability to analyze others work and put them into positions where they can excel and help teach them how to manage their time effectively With doing this along with managing and operating two service departments, we were able to grow by 50 percent from prior years and maintaining growth
- Electrical Diagnosis
- Skilled in rebuilding Engines
- Schedule Preparation
- Time Management
- Tool and Equipment Maintenance
- Job Prioritizing
- Customer Service Satisfaction
- Can use excel spreadsheet
- Financial reporting
- Diagnosing complex issues and quick problem solving
Timeline
Mechanic Shop Foreman / Assistant Service Manager
Crain Kia
10.2019 - 07.2022
Technician
Superior Nissan
01.2018 - 10.2019
Technician Team Leader
Mark Mclarty Toyota
02.2015 - 01.2018
Performance Technician
Gwatney Performance Innovations, GW
11.2014 - 02.2015
Technician/Team Leader
North Point Toyota
08.2012 - 11.2014
Coursework Towards Expert Level Schooling/Training For -
Service Manager
Landers Kia
07 2022 - Current
GED -
Cabot High School
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