Gunner Findley
Goodlettsville,TN
Summary
Dynamic sales professional with a proven track record at Gallatin Ford, excelling in customer service and relationship building. Recognized for achieving monthly sales targets through effective negotiation and teamwork. Skilled in employee training and process improvement, fostering a loyal customer base and enhancing overall satisfaction.
Overview
3
3
years of professional experience
Work History
Ford Sales Associate
Gallatin Ford
10.2024 - Current
- Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and vehicle care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Owner/Operator
Streamline Pressure Washing
03.2023 - 08.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Trained and motivated employees to perform daily business functions.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
Paid Student Intern
Sta Pro Realty, LLC
07.2022 - 02.2023
- Assisted in streamlining processes by identifying areas for improvement and suggesting necessary changes.
- Displayed a keen interest in learning new skills and taking on additional responsibilities, consistently exceeding expectations set by supervisors.
- Received positive feedback from supervisors for demonstrating initiative and adaptability in various situations.
- Provided assistance with research projects, collecting data, analyzing results, and presenting findings in a clear manner.
- Participated actively in professional development opportunities, gaining essential knowledge on current trends and best practices.
- Maintained a high level of confidentiality when handling sensitive client information or discussing internal matters within the company environment.
- Managed multiple tasks simultaneously while maintaining focus on priorities, achieving timely completion of all assigned projects.
- Excelled at networking with other professionals during industry events, expanding personal connections within the field.
- Increased efficiency in completing tasks through effective time management and prioritization of assignments.
- Gained valuable industry insights by attending departmental meetings and company-sponsored events.
- Developed strong problem-solving skills by actively seeking solutions to challenges faced during the internship.
Education
High School Diploma -
Aaron Academy
Gallatin, TN05-2025
Skills
- Customer service
- Sales techniques
- Team collaboration
- Time management
- Problem solving
- Product knowledge
- Relationship building
- Employee training
- Process improvement
- Strong negotiation
- Goal oriented
- Multitasking capacity
- Teamwork and collaboration
- Friendly and helpful
Timeline
Ford Sales Associate
Gallatin Ford
10.2024 - Current
Owner/Operator
Streamline Pressure Washing
03.2023 - 08.2024
Paid Student Intern
Sta Pro Realty, LLC
07.2022 - 02.2023
High School Diploma -
Aaron Academy
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