Gunner Glass
Columbus
Summary
Motivated veteran with four years of experience blending strong communication skills and leadership abilities. Actively seeking opportunities as a package handler, administrator, mental health support, or in forklift/warehouse roles to leverage existing skills while embracing new learning experiences. Achievements include success as a Mental Health Technician at The Buckeye Ranch, excelling in compassionate care and crisis intervention, while utilizing behavior management and de-escalation techniques to enhance patient recovery processes. Recognized for a reliable, safety-conscious mindset in warehouse operations and proficiency in administrative functions, showcasing exceptional organizational skills and a commitment to operational efficiency through process optimization.
Overview
10
10
years of professional experience
Work History
Warehouse Clerk and Forlift Driver
Penske
10.2025 - Current
- Coordinated inbound and outbound shipments to optimize inventory flow.
- Operated warehouse management system to track inventory levels accurately.
- Implemented safety protocols, reducing workplace incidents by enhancing team awareness.
- Trained new employees on warehouse procedures and best practices efficiently.
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Analyzed workflow processes for efficiency improvements, leading to streamlined operations.
- Checked packages and merchandise for damage and notified vendors.
- forklift certified
Mental Health Technician
The Buckeye Ranch
06.2023 - 03.2025
- Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients.
- Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them.
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
- Respected privacy rights of all individuals served by adhering strictly to HIPAA regulations and guidelines at all times.
- Charted patient observations by following prescribed procedures and standards.
- Ensured safety of all patients by closely monitoring them throughout the day and night shifts.
- Facilitated recreational activities designed to reduce stress levels among patients.
- Adapted quickly and effectively to changing environments while maintaining professional standards of practice at all times.
- Observed patients for abnormal behavioral or physical signs.
- Provided compassionate care to mentally ill patients in a hospital setting.
- Observed patient behavior to identify potential issues that may require medical attention or intervention.
- Developed individualized treatment plans for each patient based on their needs and preferences.
- Restrained violent or suicidal patients using appropriate verbal or physical means.
- Assisted patients in identifying, developing and pursuing goals for primary care.
- Conducted group therapy sessions to help patients develop coping strategies and social skills.
Administrative Specialist
Marine Corps
01.2019 - 01.2023
- Ensured that necessary employment termination paperwork was completed.
- Hired employees and process hiring-related paperwork.
- Provided management with information and training related to interviewing, performance appraisals, counseling techniques and documentation of performance issues.
- Maintained and updated human resources documents, such as organizational charts, employee handbooks and directories and performance evaluation forms.
- Greeted visitors and directed patrons to appropriate locations or departments.
- Distributed memos, messages and faxes to appropriate parties to improve company correspondence.
- Prepared reports to summarize operational results and financial performance.
- Reviewed and revised sustainability proposals or policies.
- Typed, formatted, and proofread outgoing correspondence and documents.
- Managed calendars and arranged appointments.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
- Delivered messages and ran errands.
- Communicated with customers, employees and other individuals to answer questions, disseminated and explained information, take orders and address complaints.
- Answered multi-line telephone system to direct calls and take messages.
- Diffused customer complaints and concerns to maintain excellent customer relations.
Landscaper
03.2021 - 04.2021
- Shoveled, spread, and leveled soil, gravel, and stones.
- Utilized power mowers, tillers, and trimmers to maintain landscaping.
- Cared for established lawns by mulching, aerating, and weeding.
- Planted trees, bushes, and flowers to beautify grounds.
- Demonstrated excellent communication skills when interacting with clients, colleagues and supervisors.
Package Handler
UPS CC Columbus
05.2017 - 06.2018
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Efficiently handled large volumes of packages within established time frames.
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
- Adapted quickly to changes in workflow as needed while meeting production goals.
- Proficiently loaded packages onto trucks for delivery using safe lifting techniques.
- Met deadlines consistently despite challenging workloads under tight schedules.
- Closed packages using sealing tape, staples and stretch wrap.
Deli Clerk
Meijer
03.2016 - 08.2016
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
- Operated meat slicing equipment safely and followed established safety protocols.
- Performed opening and closing duties including setting up displays and cleaning counters.
- Followed all safety procedures while operating kitchen equipment such as slicers and ovens.
- Prepared sandwiches, salads and other deli items according to recipes.
- Ensured proper labeling of prepared foods with expiration dates.
- Trained new employees on deli operations and customer service best practices.
- Took orders, answered questions, and performed suggestive selling.
- Maintained a clean and organized work area by sweeping, mopping, and stocking shelves.
Education
Electrician
Eastland Career Center
4465 S Hamilton Rd, Groveport, Oh 43125 05.2016
High School Diploma -
Hamilton Township High School
1105 Rathmell Rd, Columbus OH 4320705-2016
Skills
- Communication
- Teamwork
- Problem-solving
- Adaptability
- Openness to criticism
- Heavy lifting
- Sorting packages
- Loading and unloading
- Adaptable to change
- Truck loading
- Written/Verbal communication
- Excellent verbal communication skills
- Strong teamwork
- Healthcare teamwork
- Teamwork and loyalty
- Warehouse safety
- Order picking
- Unpacking merchandise
- Receiving
- Document management
- Paperwork processing
- Packaging and labeling
Community Service
Landscaper, Graveyard, Jacksonville, North Carolina, 03/01/21, 04/01/21, Shoveled, spread, and leveled soil, gravel, and stones., Utilized power mowers, tillers, and trimmers to maintain landscaping., Cared for established lawns by mulching, aerating, and weeding., Planted trees, bushes, and flowers to beautify grounds., Demonstrated excellent communication skills when interacting with clients, colleagues and supervisors.
Timeline
Warehouse Clerk and Forlift Driver
Penske
10.2025 - Current
Mental Health Technician
The Buckeye Ranch
06.2023 - 03.2025
Landscaper
03.2021 - 04.2021
Administrative Specialist
Marine Corps
01.2019 - 01.2023
Package Handler
UPS CC Columbus
05.2017 - 06.2018
Deli Clerk
Meijer
03.2016 - 08.2016
Electrician
Eastland Career Center
High School Diploma -
Hamilton Township High School