Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Member of Tunnel to Towers, and various military organizations. Also a member of Big Brothers
Timeline
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Gunther Wach

Green Bay,WI

Summary

After accumulating many skills along my years of working, I know there is nothing I can't do. As a former Marine in the US military, I'm not afraid of taking on any challenge. My honor, and pride always show in my work, and I will never let a coworker sink. I'll jump in to help wherever it's needed. I will do my best to be a very big asset to whoever gives me that chance. Thank you for your time

Overview

9
9
years of professional experience
1
1
Certification

Work History

Auto/boat Detailer

Self Employed
10.2022 - Current
  • Delivered exceptional customer service through clear communication with clients regarding their specific needs and expectations for each job.
  • Maintained a high standard of cleanliness for clients, resulting in repeat business and positive reviews.
  • Reduced turnaround time for detailing jobs by implementing efficient cleaning techniques and time management skills.
  • Improved the visual appeal of boats, and cars/trucks through meticulous waxing, polishing, and buffing of surfaces.
  • Maintained a high standard of cleanliness for clients'' boats, resulting in repeat business and positive reviews.
  • Ensured safe work environment by adhering to all safety protocols while using chemicals, equipment, and tools during the detailing process.

Detailer

Diamond Detail
04.2019 - 01.2022
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed the customers expectations
  • Developed strong relationships with customers through clear communication and exceptional service, generating repeat business.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.

Auto Detail Manager

Broadway Chevrolet
09.2015 - 02.2019
  • Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
  • Streamlined the auto detailing process, reducing turnaround time and increasing overall productivity.
  • Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
  • Developed and implemented effective training programs for new hires to enhance their skills and knowledge in auto detailing.
  • Implemented inventory control measures to reduce wastage of cleaning supplies, leading to cost savings for the business.
  • Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
  • Maintained high levels of communication with clients, resulting in repeat business and positive word-of-mouth referrals.

Education

Certificate of Machine Tool Operations - Metal Machining

Northeast Wisconsin Technical College
Green Bay, WI
06.2006

Combat/construction Engineer - Building Structures, Locating, And Disarming Mines

United States Marine Corps School of Engineering
Camp LeJeune, NC
11.1994

Skills

  • Automotive detailing
  • Fabric treatment
  • Engine Cleaning
  • Exterior waxing
  • High-pressure washing
  • Strong Work Ethic
  • Analytical Thinking
  • Time management abilities
  • Clay Bar Treatment
  • Engine bay detailing
  • Plastic restoration
  • Tire and wheel maintenance
  • Exterior detailing expertise
  • Odor Removal Techniques
  • Paint restoration techniques
  • Trim and molding care
  • Customer Service
  • Heavy Lifting
  • Reliable and Responsible
  • Goal-Driven

Accomplishments

  • Supervised team of 18 staff members in my auto detailing shop
  • Achieved extraction of brother Marines by completing missions with accuracy and efficiency.
  • Customer service employee of the month multiple times for going above and beyond
  • 3 years straight of perfect attendance
  • Helped elderly during Covid to deliver food, and groceries
  • Volunteer at Brown County Humane Society to get pets to their "forever home"

Certification

  • Machine tool certificate Training - 2006-7
  • Combat/construction engineer certificate - US Marines- 94-5'
  • OSHA forklift certified
  • First responder medical training

Member of Tunnel to Towers, and various military organizations. Also a member of Big Brothers

My wife and I donate 5% of our income to T2T because it is such a worthy cause for the fallen. Holding the military near, and dear to my heart I also give/do what I can to help. Helping fellow military at the V.A. is what makes me the happiest.

I also have a special needs child that I act as a big brother to who just so happens to live next door to me. I really just try my best to help him in any way that I can...

Timeline

Auto/boat Detailer

Self Employed
10.2022 - Current

Detailer

Diamond Detail
04.2019 - 01.2022

Auto Detail Manager

Broadway Chevrolet
09.2015 - 02.2019

Certificate of Machine Tool Operations - Metal Machining

Northeast Wisconsin Technical College

Combat/construction Engineer - Building Structures, Locating, And Disarming Mines

United States Marine Corps School of Engineering

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Gunther Wach