GURBET EVSEL

• Redesigned 2 websites via WIX (grcis.com, researchecosystems.com)
• Coordinated all aspects of Research Ecosystems’s online presence. In addition to writing, editing and proofreading site content.
• Worked closely with the technical team to maintain site standards with regard to new development; including SEO and tracking website stats.
• Assist with market research initiatives including competitive intelligence research.
• Managed distribution of leads and track follow-up process.
• Managed direct marketing campaigns from planning to delivery and measurement of effectiveness, including newsletter creation and distribution, email campaigns, online and print advertising
• Boosted LinkedIn, Twitter, Instagram, Facebook ratings by 250% through targeted social media marketing campaign.
• Created online marketing materials designed to drive campaigns.
• Provided research on research and performance evaluation information system products to showcase benefits and retain customers.

• Created for the first time Digitization 101 lecture for the Near East University.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Created and designed quizzes, tests and projects to assess student knowledge.
• Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
• Designed and distributed lecture handouts to round out material and increase student understanding.

• Determined the library's organization as first library director.
• Created and prepared library`s procedures and policies.
• Organized library circulation processes.
• Managed team of 2.
• Trained staff and wrote employee manuals.
• Reported issues to higher management with great detail.
• Assisted customers with questions and requests.
• Researched and created new Islamic Studies collection.
• Directed requests to appropriate maintenance personnel regarding physical improvement and upgrades necessary at all library facilities.
• Managed interlibrary loan operations.

• Provided article, book request services in print and electronic format for faculty members, staff, students, and other universities.
• Supported bibliographic control, lending and borrowing departments.
• Maintained interlibrary loan statistics.

• Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
• Corrected data entry errors to prevent duplication or data degradation.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Added documents to file records and created new records to support filing needs.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Kept optimal quality levels to prevent critical errors and support team performance targets.

Reference Services

• Kept library shelves and printed materials well-stocked and organized according to established system.
• Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
• Mitigated librarian workload by independently managing basic patron requests and locating materials.
• Provided reference services via reference desk, e-mail, and phone
• Created and managed LibGuides for specific subjects including Academic Writing, Open Access Resources, Marketing, Finance, and Economics.
• Developed library instruction programs in consultation with faculty; Instructed library orientation sessions to individual patrons and to groups.
• Prepared citation reports from ISI/ Web of Science business and economics faculty.
• Handled 10-15 calls per day to address customer inquiries and concerns.

Interlibrary Loan Services

• Provided ILL and article request services in print and electronic format for faculty members, staff, students, and other universities.
• Processed incoming ILL articles and books.
• Communicated with international and national university libraries ILL departments through ILLiad OCLC, Sierra, ARIEL, and Odyssey.