Rae Davis
Monroe,NY
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Experience in providing fast, high-quality customer service to guests in restaurant and different stores settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Montefiore St. Luke's Cornwall
2022.11 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Taking care of patient's personal hygiene by providing supplies for those who clean themselves and full care to those who cannot.
Server
Outback Steakhouse
2019.11 - 2022.11
- Cultivated warm relationships with customers using a sense of humor, and patiently solving problems to provide a pleasant dining experience.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
cashier
World Of Kandy
2019.04 - 2019.08
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
packaging designer
Eli Haim Factory
2018.08 - 2019.04
- Protected materials for transport by correctly packaging products in boxes and crates.
- Maintained neat, clean and safe workspace to avoid hazards and increase safety.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
Server
Caffe Rimon
2018.03 - 2018.08
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Restaurant Manager
Matilda
2018.01 - 2018.03
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Server
Fresh Kitchen
2017.08 - 2018.04
- Cultivated warm relationships with customers using a sense of humor, and patiently solving problems to provide a pleasant dining experience.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Manager
Caffe Rimon
2017.02 - 2017.09
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
Salesperson
Orogold Cosmetics
2016.06 - 2017.01
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Server
Caffe Rimon
2015.12 - 2016.06
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Bachelor's Degree in Nursing - Nursing
Mount Saint Marry College
Newburgh, NY08.2024
No Degree - Dog Training
Dog Language School
Tel-Aviv, Israel05.2019
Skills
- Effective Communicator
- Operational Efficiency
- Loyalty Building
- Cash Register Operation
- Customer Understanding
- Prioritizing Workflows
- Cool Under Pressure
- Warm and Friendly
- High-Energy and Stamina
Certification
AHA Certified Basic Life Support (BLS) provider.
Issue date: Aug 1, 2022
Expiration date: Aug, 2024
Military
I served in the Israeli Defense Force’s (IDF) Air force from Jan 2014 to Jan 2016 as an Iron Dome technician, there I was head of the launching team.
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Patient Care Assistant
Montefiore St. Luke's Cornwall
2022.11 - Current
Server
Outback Steakhouse
2019.11 - 2022.11
cashier
World Of Kandy
2019.04 - 2019.08
packaging designer
Eli Haim Factory
2018.08 - 2019.04
Server
Caffe Rimon
2018.03 - 2018.08
Restaurant Manager
Matilda
2018.01 - 2018.03
Server
Fresh Kitchen
2017.08 - 2018.04
Shift Manager
Caffe Rimon
2017.02 - 2017.09
Salesperson
Orogold Cosmetics
2016.06 - 2017.01
Server
Caffe Rimon
2015.12 - 2016.06
Bachelor's Degree in Nursing - Nursing
Mount Saint Marry College
No Degree - Dog Training
Dog Language School
AHA Certified Basic Life Support (BLS) provider.
Issue date: Aug 1, 2022
Expiration date: Aug, 2024
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