Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gurdeep Singh

Cary,NC

Summary

Experienced Senior Business Services Consultant with four years of workforce development expertise, specializing in recruitment and talent placement across Information Technology, Finance, Construction, and Hospitality sectors. Proven ability to align employer needs with jobseeker capabilities, supporting NCWorks’ mission to connect talent to jobs, and enhance North Carolina’s workforce. Skilled in partnering with local employers, economic development groups, and Workforce Boards to deliver integrated employment and training services. Strong track record in delivering results-driven, customer-focused solutions in compliance with the Integrated Service Delivery (ISD) model.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Business Services Consultant

Equus Workforce Solutions
Raleigh, NC
06.2021 - Current
  • Establish and maintain working relationships with local employers to promote use of workforce development services.
  • Present federally funded employment programs related to equal employment opportunity by providing consultation and encouraging use of various government hiring programs and initiatives.
  • Complete and Monitor documentation for work on-the-job training programs and prepares OJT contract agreements.
  • Serve as a liaison representative for Capital Area Workforce Development Board to all area employers for securing employment for both the general public and targeted populations.
  • Provide labor market information to employers, applicants, and other agencies.
  • Executed over $500,000 in Work-Based Learning Incentives to Finance and IT small businesses in Wake County.
  • Source and recruit for employers within the IT & Finance sectors using the NCWorks candidate database.
  • Led and managed three hiring events in Johnston County, overseeing end-to-end coordination including employer recruitment, event logistics and setup, and candidate sourcing through NCWorks and community outreach.
  • Work with businesses to identify job openings, alternative work-based learning incentives, and training initiatives.

Assistant Manager

Crabtree Jewelers
Raleigh, NC
01.2017 - 03.2020
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Canvassing Team Leader

Community Outreach Group
Raleigh, NC
09.2016 - 12.2016
  • Educated unregistered voters on the benefits of registering and making their vote count.
  • Recruited other canvassers to strengthen the campaign's outreach potential.
  • Obtained signatures and personal information for electoral parties and businesses.
  • Created a database of new leads and updated existing ones with contact information and preferences.

Education

Bachelor of Science - Business Administration | Information Technology

North Carolina State University
Raleigh, NC
05.2021

Associate of Science - Business Administration

Wake Tech Community College
Raleigh, NC
05.2019

Skills

  • Workforce Development
  • Employer Engagement
  • Integrated Service Delivery (ISD)
  • Team Supervision & Training
  • Labor Market Analysis
  • Contract Management (OJT/WBL)
  • Strategic Partnerships
  • Community Outreach
  • Program Compliance (WIOA, EEO)
  • Top-to-Bottom Salesforce & CRM

Certification

  • Business Services Consultant Tier 2 Certification, Equus Workforce Solutions - 2021
  • Certified Mental Health First Aid Trainer , Capital Area NCWorks Career Center - 2021
  • Facilitating Career Development Certification, National Career Development Association (NCDA) - 2022

Timeline

Senior Business Services Consultant

Equus Workforce Solutions
06.2021 - Current

Assistant Manager

Crabtree Jewelers
01.2017 - 03.2020

Canvassing Team Leader

Community Outreach Group
09.2016 - 12.2016

Bachelor of Science - Business Administration | Information Technology

North Carolina State University

Associate of Science - Business Administration

Wake Tech Community College

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