Gurdeep Singh

• Successfully took ownership and management of a 7-Eleven franchise, overseeing all aspects of daily operations, including inventory management, customer service, financial oversight, and staff management.
• Implemented effective strategies that increased store profitability by 15% within the first year of ownership.
• Developed and maintained strong relationships with suppliers and the local community, enhancing the store’s reputation and customer loyalty.
• Streamlined operational processes to improve efficiency, reducing costs by 10% through strategic purchasing and effective staff training programs.
• Managed the introduction of new product lines and promotional campaigns, leading to a 20% increase in sales.
• Ensured compliance with all local, state, and federal regulations, including health and safety standards.

• Collaborated closely with dietitians to ensure adherence to nutrition guidelines, providing high-quality and healthy meals to patients.
• Developed and introduced new cafeteria menus and recipes, while also managing food orders and emergency supply inventory to maintain hospital standards.
• Directed daily catering services, coordinated employee schedules, supervised food production, and ensured cost-effective operations.
• Led training for new employees and maintained weekly rotational menus for cafeteria operations.

• Directed daily operations for multiple units in Terminal “A,” including Gordon Biersch Bar, Shark Cage Bar, Sonoma Chicken, Fresh Attraction, and Starbucks.

• Managed a team of over 50 employees, including two Assistant Managers, ensuring smooth operations and high standards of customer service.

• Oversaw an annual sales portfolio of $4.5 million, consistently meeting and exceeding financial targets.

• Partnered with senior management to ensure strict adherence to company policies, including P&L management, quality assurance (QA), and NSF audits.

• Spearheaded recruitment, training, and staff development initiatives, leading to a notable improvement in customer satisfaction and overall profitability.

• Managed daily operations for multiple branded concepts, including two bars and several food outlets, with combined annual sales of $10 million.

• Supervised and developed a team of over 100 associates, including six Assistant Managers, ensuring operational excellence and a strong customer service focus.

• Demonstrated exceptional leadership in recruiting, training, and developing associates, resulting in increased sales, enhanced operational efficiency, and improved employee satisfaction.

• Identified and implemented strategic improvements in store operations, contributing to consistent sales growth and high customer loyalty.

• Led operations for three branded concepts, achieving annual sales of $3.5 million across multiple locations.

• Administered company policies, enforced disciplinary actions, and managed the recruitment and training of new staff.

• Enhanced customer service standards, resulting in significant improvements in customer satisfaction ratings.

• Supported the Store Manager in forecasting, scheduling, and inventory management, leading to a 15% improvement in operational efficiency.