GURINDAGUNTA SATWEEK
Ramachandrapuram
Summary
Results-driven Process Associate recognized for enhancing team performance and customer satisfaction. Expertise in communication and problem-solving, combined with strong technical skills in system analysis and testing, ensures efficient service delivery and effective issue resolution.
Overview
3
3
years of professional experience
Work History
Process Associate
CYK Solutions Pvt Ltd
Hyderabad
08.2018 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Addressed customer requests and answered questions, contributing to overall satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Performed system analysis and testing to identify and resolve technical issues and inefficiencies.
Education
Bachelor's Degree -
DEVARAKONDA VITTAL RAO COLLEGE Of Engineering And Technology
01-2019
10+2 -
NARAYANA JUNIOR College
01-2015
SSC -
St.Ann's High School
01-2013
Skills
- Process Improvement
- Quality Assurance
- Regulatory Compliance
- Data entry
- Task prioritization
- Problem solving skills
- Communication Skill
Hobbies and Interests
- Reading Newspaper
- Playing indoor games
Disclaimer
I hereby declare that the above biodata is true to the best of my knowledge.
Languages
- Telugu
- Hindi
- English
Personal Information
- Father's Name: GURINDAGUNTA SREENIVASA RAO
- Date of Birth: 06/23/98
- Gender: Male
- Nationality: Indian
- Marital Status: unmarried
Timeline
Process Associate
CYK Solutions Pvt Ltd
08.2018 - 01.2022
Bachelor's Degree -
DEVARAKONDA VITTAL RAO COLLEGE Of Engineering And Technology
10+2 -
NARAYANA JUNIOR College
SSC -
St.Ann's High School