Gurinder Walia

• Compliance and Risk Mitigation:
o Reviewed and evaluated legal obligations to assess their potential impact on Litigation group, ensuring compliance and risk mitigation.
o Conducted compliance-related activities, including quality control, docketing, and precise data input, to maintain accuracy and efficiency in litigation processes.
• Data Analysis and Strategy Improvement:
o Analyzed metrics and data regarding litigation matter management, resulting in improved strategies for outside counsel use and retention.
o Prepared and distributed comprehensive reports to litigation management, enhancing decision-making through data-driven insights.
• Project Management and Resource Allocation:
o Managed projects and performed data analytics related to legal billing and outside counsel utilization, leading to more effective resource allocation.
o Automated existing reports using Alteryx, significantly reducing manual effort and increasing reporting efficiency.
• Reporting and Data Visualization:
o Transitioned reporting tools from Power BI to Tableau, improving visualization and accessibility of data analytics for legal teams.

Performance Analysis and Business Impact:

o Analyzed performance trends for Overdraft collections, highlighting impacts to the business and providing strategic recommendations.

o Supported business-wide initiatives across various collections lines of business, including Cards and Overdraft.

Cross-Functional Collaboration:

o Acted as a liaison between cross-functional teams to streamline processes and support business objectives.

o Planned and executed business strategies related to Collections to enhance performance and mitigate losses.

Automation and Efficiency:

o Automated manual reports and created efficiencies in daily tasks, providing easy-to-use products and services to internal clients and business partners.

Analytical Requirements and Reporting:

o Worked directly with project and business leaders to identify analytical requirements and address reporting gaps.

o Built Utilization reports for all sites and Site usage reports of Exception Downtime Bulk Process for leaders.

Process Ownership and Auditing:

o Served as the process owner for BOT Process for Collections .

o Conducted daily audits of bulk upload process to ensure accuracy and compliance.

Team Management and Training:

o Managed the team of 7, audited work, and responded to queries as needed.

o Trained 25 new employees on Bulk Upload process, ensuring a knowledgeable and skilled workforce.

Ad-hoc Projects and Data Presentation:

o Assisted with Ad-hoc Projects as required, demonstrating flexibility and a proactive approach to problem-solving.

o Presented complex data to leaders in a clear and concise manner, facilitating informed decision-making.

Documentation and Leadership Reports:

Prepared comprehensive RUN-DOCs for the Bulk Upload and its Audit Process, as well as