Gurjinder Kaur
CALGARY,ALBERTA
Summary
With a proven track record at GardaWorld Security, I excel in CCTV monitoring and fostering team collaboration. My vigilance in security protocols significantly reduced incidents, showcasing my ability to blend technical expertise with strong interpersonal skills for enhanced safety and efficiency. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patrol Guard
GardaWorld Security
11.2023 - Current
- Prevented thefts by maintaining constant vigilance over high-value assets within assigned patrol areas.
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems.
- Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis.
- Responded swiftly to emergencies, assessing situations and initiating appropriate action plans to mitigate risks.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Provided first aid assistance when required until medical professionals arrived on scene for further treatment if needed.
- Enhanced security by conducting regular foot patrols throughout the property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Participated in ongoing training programs to stay current on industry best practices for effective patrolling and crisis response techniques.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Issued access cards to authorized personnel to monitor access points.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
Concierge Supervisor
GardaWorld Security
03.2022 - 10.2023
- Lead and oversee the security team, fostering a positive and customer-centric culture.
- Develop and manage team schedules for all shifts; conduct monthly meetings and training sessions for continuous improvement.
- Monitor building security via surveillance cameras; perform regular patrols in high-traffic areas.
- Handle all deliveries and communications to ensure residents can access parcels without loss.
- Manage reservations for building amenities (elevators, game rooms, party rooms) to enhance resident experience.
- Accurately document all complaints and incidents to maintain a comprehensive security record.
- Respond swiftly to all emergency situations, prioritizing the safety of residents and staff.
Security Guard
Defender Security Group
09.2020 - 03.2022
- Monitor and control access to the construction site, ensuring only authorized personnel enter.
- Conduct regular patrols of the site to deter theft, vandalism, and unauthorized activities.
- Monitor surveillance cameras and alarms to identify and respond to security breaches.
- Maintain a visible security presence to promote safety and discourage trespassing.
- Inspect and report any suspicious activities, incidents, or safety hazards to management.
- Assist in emergency response procedures, including evacuations and first aid as needed.
- Enforce safety regulations and protocols to ensure a safe working environment for all personnel.
- Maintain accurate logs of site activities, visitor entries, and any incidents that occur.
- Collaborate with site management and local law enforcement as necessary for incident resolution.
- Provide assistance and directions to workers and visitors as needed.
Store Associate
Loblaws
08.2019 - 08.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Managed efficient cash register operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Post-Degree Certificate - Operations Management
British Columbia Institute Of Technology
Burnaby,BC03-2022
Bachelor of Science - Agriculture
Punjabi University
Punjab, India06-2018
Skills
- CCTV Monitoring
- Incident Reporting
- Security Protocols
- Access Control
- Alarm systems
- Traffic Control
- First Aid administration
- Radio communication
- Security camera monitoring
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Patrol Guard
GardaWorld Security
11.2023 - Current
Concierge Supervisor
GardaWorld Security
03.2022 - 10.2023
Security Guard
Defender Security Group
09.2020 - 03.2022
Store Associate
Loblaws
08.2019 - 08.2020
Post-Degree Certificate - Operations Management
British Columbia Institute Of Technology
Bachelor of Science - Agriculture
Punjabi University
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