Gurjot Kaur

• Answering incoming calls/emails, replying to voice messages, walk-ins
• Prepare tax returns, handling customer service, prepare documents, scan, copy, fax, reports
• Scheduling meetings/appointments
• Order Office supplies.
• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Built strong rapport with clients through clear communication and regular updates status of their tax filings.

Answering phone calls, replying to high volume emails, and attending district meetings

• Provide basic healthcare to students in case of injury or acute illness
• Keep track of student’s vaccination records
• Update students’ medical history in system and in logs
• Ensure the school environment is safe for children and school staff
• Helping front office with all kinds of paperwork, update in system
• Able to accommodate in stressful situations, motivated to work hard and do job efficiently
• Maintaining clean environment
• Develop health plans for students with chronic illnesses and disabilities.
• Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
• Organized paperwork such as charts and reports for office and patient needs.
• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.

• Oversees operations and team members of warehouse, manages warehouse employees to ensure that all operations function properly, create schedules or delegating tasks while assisting team members with their duties, which may include loading and unloading materials, coordinating with other departments to make sure that deliver their items on time
• Maintain safe working environment
• Inspecting work equipment, enforcing warehouse rules and regulations, checking stock and inventory, Providing feedback to workers.
• Assisted in training new employees and implementing procedural changes.
• Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
• Communicated shift handover information to keep personnel aware of incomplete tasks.
• Followed daily production schedules for organized and on-time deliveries.
• Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.

• Provides positive customer experience with fair, friendly, and courteous service
• Registers sales on cash register by scanning items, itemizing, and totaling customers' purchases
• Resolve customer issues and answers questions
• Making weekly reports
• Attention to detail, building Customer loyalty with positive attitude
• Teamwork, time management, interpersonal skills
• Entering information into database
• Ordering and tracking inventory.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.