Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurkamal Kaur

Lake Stevens

Summary

Dynamic and self-motivated professional with extensive experience in fast food industry and a strong background in food handling and customer service. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in multitasking and maintaining high standards of sanitation, ensuring a safe and efficient work environment.

Diligent Desired Position with hands-on experience in preparing and maintaining equipment. Proven track record of efficiently managing prep tasks and ensuring smooth operations. Demonstrated ability in handling tools and materials with precision and care, ensuring high level of team collaboration and safety compliance.

Overview

19
19
years of professional experience

Work History

Tool Prep Technician

Safran Cabin
06.2022 - 01.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Cashier

Shell Gas Station
05.2017 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Lay up Operator

Safran Cabin
06.2015 - 08.2017

Retail Associate

Ross Dress for Less
09.2012 - 12.2015
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.

Fast Food Cook

Jack in the Box
01.2006 - 01.2012
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Cooked menu items according to specified instructions.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Practiced proper safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
  • Trained and assisted new kitchen staff members.
  • Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality fast food items.
  • Managed opening and closing shift kitchen tasks.
  • Kept kitchen up to code for health and safety inspections.

Education

Arts

Govt.Girls .Sen.Sec.School
India
03.2000

Skills

  • Food handling
  • Cooking
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Sanitation
  • Supply restocking
  • Grilling
  • Customer service
  • Critical thinking
  • Problem resolution
  • Payment processing
  • Customer satisfaction measurement

Timeline

Tool Prep Technician

Safran Cabin
06.2022 - 01.2025

Customer Service Cashier

Shell Gas Station
05.2017 - 01.2020

Lay up Operator

Safran Cabin
06.2015 - 08.2017

Retail Associate

Ross Dress for Less
09.2012 - 12.2015

Fast Food Cook

Jack in the Box
01.2006 - 01.2012

Arts

Govt.Girls .Sen.Sec.School

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Gurkamal Kaur