Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Implementation Specialist
Independence Blue Cross
09.2022 - Current
Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
Cultivated relationships with sales team to support and supply corrective actions.
Assisted account executives with strengthening client relationships through targeted solutions.
Certified Pharmacy Technician
Walmart
01.2019 - 08.2022
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Manager
Dunkin' Donuts
01.2016 - 01.2019
Managed and motivated employees to be productive and engaged in work.
Controlled costs to keep business operating within budget and increase profits.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Bachelor of Arts - MATHEMATICS
Rowan University
Glassboro, NJ
08.2022
Associate of Arts - Mathematics
Camden County College
Blackwood, NJ
05.2020
Skills
Programming Language: C, R Studio, SQL, Python, MATLAB
Software: Microsoft Office, IOS, Google, Windows
Data analysis
Critical Thinking
Problem Resolving
Inventory Management
Additional Information
Introduction to Real Analysis, Deterministic Models and Stochastic Models in Operations Research, Mathematical Statistics, Computer Science and Programming, Concepts in Statistical Data Analysis, Numerical Analysis