Gurleen Kaur

• Assisted residents with daily living activities, ensuring comfort and well-being.
• Maintained cleanliness in personal spaces, following health and safety protocols.
• Supported nursing staff by documenting patient care and reporting observations.
• Engaged residents in social activities to enhance emotional well-being.
• Supported residents with mobility, transfers, and repositioning
• practiced infection prevention and control measures following healthcare safety protocols
• provided care and emotional support to residents living with dementia
• Assisted with palliative and end-of-life care ensuring comfort and dignity
• observed and reported changes in residents' condition to nursing staff
• Promoted independence while ensuring safety and well-being
• provided companionship and emotional support to residents
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• Oversaw daily operations, ensuring adherence to quality and service standards.
• Trained and mentored team members on efficient service techniques and product knowledge.
• Implemented inventory management practices to optimize stock levels and reduce waste.
• Developed schedules for staff, aligning resources with peak business hours for operational efficiency.
• Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

PERSONAL SUPPORT WORKER