Gurleen Dhillon
Cleveland,OH
Summary
Compassionate and motivated student pursuing a degree in Nursing with a strong interest in patient care and community health. Demonstrates responsibility, attention to detail, and strong communication skills. Eager to contribute to a healthcare environment through dedication, empathy, and a commitment to lifelong learning.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Hecks
12.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and enhance guest experience.
- Collaborated with servers and kitchen staff to coordinate smooth service flow.
- Handled guest inquiries and concerns, providing effective resolutions to enhance satisfaction.
Crew Member
Tropical Smoothie
06.2024 - 11.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared and blended smoothies efficiently, adhering to quality standards and recipes.
- Maintained cleanliness and organization of workstations, complying with health and safety regulations.
- Operated point-of-sale system accurately, processing transactions and managing cash flow effectively.
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
01.2023 - 06.2024
- Prepared and served a variety of frozen custard flavors, ensuring high-quality customer experience.
- Operated cash register accurately and efficiently during peak hours, managing transactions seamlessly.
- Maintained cleanliness and organization of work area, adhering to food safety standards consistently.
- Assisted in training new team members on operational procedures and customer service protocols.
Education
Some College -
Walsh University
North Canton, OHHigh School Diploma -
Green High School
Uniontown, OH05.2025
Bachelor of Science - Nursing
Cleveland State University
Cleveland, OH05.2029
Skills
- Active learning
- Strong multitasking
- Assertiveness
- Skilled collaborator
- Rapid and adaptive
- High achiever
- Effective cross functional communication
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Hecks
12.2025 - Current
Crew Member
Tropical Smoothie
06.2024 - 11.2025
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
01.2023 - 06.2024
Some College -
Walsh University
High School Diploma -
Green High School
Bachelor of Science - Nursing
Cleveland State University