Gurline Gore
New York,NY
Summary
Seasoned Program Director with 15 years in Nonprofit, excelling in strategic planning, staff development, and performance analysis. Demonstrated success in managing large-scale budgets and fostering community connections to drive program outcomes. Skilled in enhancing program effectiveness through policy improvements and staff evaluations.
Overview
22
22
years of professional experience
Work History
Social Services Coordinator
VPH Management
New York, New York
02.2025 - Current
- Provide social services to tenants of the new RAD conversion - Frederick Samuel Apartments 40 buidlings- 664 units.
- Coordinated social services to ensure access to necessary resources and support.
- Developed comprehensive care plans based on individual client needs and assessments.
- Facilitated communication between clients, families, and service providers effectively.
- Organized community outreach events to promote available social services and resources.
- Monitored case progress and provided regular updates to stakeholders involved.
- Collaborated with multidisciplinary teams to enhance service delivery for clients.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for clients.
Porgram Director
Concern Housing, LLC
Brooklyn, NY
02.2014 - 01.2021
- Delivered housing and rehabilitative support services for 65 individuals facing mental health challenges.
- Developed community housing initiatives and support services to enhance program offerings.
- Ensured compliance with DHS (Pop A) and OMH (Pop B) policies mandated by funders.
- Maintained 94% occupancy rate through effective recruitment and interviewing of potential clients.
- Directed team of 16 service coordinators, counselors, and medication managers for optimal service delivery.
- Implemented resident engagement policies to improve satisfaction and community involvement.
- Facilitated staff meetings and training sessions to strengthen competencies across the team.
- Recruited, hired, trained, supervised, evaluated, and disciplined personnel to build a high-functioning team.
Vice President, Mental Health Services
Institute for Community Living
Brooklyn, NY
01.2004 - 06.2010
- Oversaw grant spending and reporting for compliance.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Provided valuable leadership for program team members and third-party consultants.
- Led team in strategic executive-level planning.
- Implemented and monitored internal control procedures.
- Identified problems and implemented solutions to better streamline operations.
- Determined performance goals and offered tactics for achieving milestones.
- Directed annual budgeting processes and verified alignment with company objectives.
Education
Bachelor of Arts - Sociology
Benedict College
Columbia, SCMaster of Arts - Vocational Rehabilitation Counseling
University of Michigan - Ann Arbor
Ann Arbor, MISkills
- Crisis intervention
- Advocacy and resource coordination
- Trauma-informed care
- Active listening
- Cultural competence
- Collaboration with teams
- Conflict resolution
- Client trust building
- Knowledge of community resources
Timeline
Social Services Coordinator
VPH Management
02.2025 - Current
Porgram Director
Concern Housing, LLC
02.2014 - 01.2021
Vice President, Mental Health Services
Institute for Community Living
01.2004 - 06.2010
Bachelor of Arts - Sociology
Benedict College
Master of Arts - Vocational Rehabilitation Counseling
University of Michigan - Ann Arbor