Gurline Gore
New York,NY
Summary
Results-oriented professional with15+ years of experience designing and implementing successful programs to provide high-quality services to marginalized communities. Proven track record of spearheading dynamic projects and managing large-scale budgets. Expertise in cultivating sustainable relationships with key stakeholders to improve program services. Proficient at orchestrating productive meetings and delivering beneficial suggestions to ensure community development. History of preparing comprehensive program reports and presenting findings to C-suite management. Adept at recruiting, onboarding, and coaching skillful staff to drive performance excellence.
Overview
19
19
years of professional experience
Work History
Trainer/Rehabilitation Counselor
Gore Consultants & Home Studies Network
01.2008 - Current
- Deliver counseling, coaching, case management, nutritional initiatives, educational, and support services for families and individuals in crisis
- Introduce and design evidence-based Wellness Recovery model curriculum for nonprofit agencies
- Mentor and direct individuals regarding Recovery Coaches by identifying diverse paths to recovery
- Cooperated with community agencies to develop facilities and programs for fulfilling multiple special populations’ requirements, such as substance use; HIV/AIDS; mental, and physical health
- Provided recommendations to parents to adopt children as well as guided parents in court hearings and follow-up conferences
- Facilitated support groups for both patients and caregivers, fostering connections between individuals facing similar challenges during the rehabilitation process.
- Assisted clients in achieving vocational goals through focused job coaching and training sessions.
- Conducted thorough assessments to identify client strengths, limitations, and potential barriers to successful reintegration into society.
- Mentored new staff members in best practices for rehabilitation counseling methodologies, ensuring consistent service quality across the team.
- Collaborated with interdisciplinary teams to create holistic treatment plans for optimal client recovery.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Evaluated and screened patients to determine needs and provide necessary support.
- Coordinated community resources and secured referrals.
- Advocated for appropriate accommodations on behalf of clients in educational or workplace settings, ensuring equal opportunity participation in daily activities.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment plans for optimal patient recovery.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Provided emotional support and encouragement, fostering a positive environment for patients during their rehabilitation journey.
- Developed educational materials for both internal staff training purposes as well as external resources for patients and families.
- Evaluated clients'' progress regularly and adjusted rehabilitation strategies accordingly for better results.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Provided coaching and mentoring to employees.
Program Director
Concern for Independent Living, Inc
01.2014 - 01.2022
- Provided overall administrative and clinical oversight to OMH funded CR/SRO
- Implemented service plans and conducted reviews on quarterly basis
- Managed departmental budget as well as coached high-performance staff
- Ensured quality care by participating in case conferences and other resident related meeting
- Arranged clinical meetings and contributed in administrative and special review meeting
- Implemented promotional strategies for current programs and specialists
- Delivered housing and rehabilitative support services for65 individuals of serious mental illness in studio apartments across East New York Section of Brooklyn
- Established25 units for homeless referrals from DH (Pop A)
- Developed40 units for mental ill referrals from OMH (Pop B)
- Directed staff of16 service coordinators, counselors, and medication Managers
- Enabled agency to download all chart documents from agency's electronic system
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Coordinated with regulatory bodies to ensure program compliance with all local, state, and federal regulations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Established program policies and procedures to comply with regulatory requirements.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
Vice President
Institute for Community Living, Inc, ICL, Adult Mental Health Services
01.2006 - 01.2010
- Facilitated innovative program development of changing trends in field
- Conducted charts and programs’ audits to enable program compliance in line with Commission on Accreditation of Rehabilitation Facilities (CARF), (OMH), (DHS), and (HUD)
- Managed portfolio of350 congregate care and supportive housing beds in supervision of office of Mental Health (OMH), United States Housing and Urban Development (HUD), NYC Department of Homeless Services (DHS), and NYC Department of Health and Mental Hygiene (DOHMH)
- Supervised150 staff individuals and reduced overtime
- Addressed safety and physical plant issues by analyzing incident reports
Education
Master of Arts (M.A.) - Rehabilitation Counseling
University of Michigan
Ann Arbor, MIBachelor of Arts (B.A.) - Sociology, Cum laude
Benedict College
Columbia, SCSkills
- Program Administration
- Project Planning & Delivery
- Community Growth
- Budget Management
- Crisis Intervention
- Reporting & Documentation
- Team Leadership
- Problem Solving
- Case Management
Timeline
Program Director
Concern for Independent Living, Inc
01.2014 - 01.2022
Trainer/Rehabilitation Counselor
Gore Consultants & Home Studies Network
01.2008 - Current
Vice President
Institute for Community Living, Inc, ICL, Adult Mental Health Services
01.2006 - 01.2010
Master of Arts (M.A.) - Rehabilitation Counseling
University of Michigan
Bachelor of Arts (B.A.) - Sociology, Cum laude
Benedict College
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