Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurman Sandhu

Gurman Sandhu

Hanford,California

Summary

Proven track record of driving sales and enhancing customer satisfaction at Hyundai Visalia, leveraging skills in social media marketing and exceptional customer service. Adept at persuasion and negotiation, consistently meeting dealership sales goals. Skilled in creating strong client relationships and a professional Uber driver in New York City, ensuring timely and safe transportation.

Overview

2
2
years of professional experience

Work History

Car Salesman

Hyundai Visalia
09.2024 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
  • Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
  • Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Conducted thorough needs assessments for each client, recommending appropriate vehicles based on their preferences and requirements.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
  • Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
  • Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier

Sinclair Gas Station
08.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Uber Driver New York City

Uber
12.2023 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Store Manager

Sunoco Gas Station
12.2022 - 12.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Bachelors In Business Economics - Digital Marketing

Purdue University Fort Wayne
Fort Wayne, IN

Skills

Social Media Marketing

Great Busy City Driver

Persuasion & Negotiation

Excellent Customer Service

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Car Salesman

Hyundai Visalia
09.2024 - Current

Cashier

Sinclair Gas Station
08.2024 - 09.2024

Uber Driver New York City

Uber
12.2023 - 08.2024

Store Manager

Sunoco Gas Station
12.2022 - 12.2023

Bachelors In Business Economics - Digital Marketing

Purdue University Fort Wayne

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Gurman Sandhu