Gurmeet Singh
Cypress,TX
Summary
.
Driven Banker with a 15-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in Finance.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Bank Manager- Retail Banking Officer
New York Community Bank
04.2017 - 05.2022
- Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Contributed to the achievement of financial targets by effectively managing budgets and controlling expenses within the branch.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Conducted regular audits to ensure adherence to internal policies and regulatory requirements, maintaining operational excellence.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Observed, coached and developed bankers in support of reaching performance objectives.
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Oversaw risk management initiatives to minimize losses and maintain a safe work environment.
- Ensured accurate quarterly reporting by closely monitoring financial data entries made by branch staff.
- Assisted in the recruitment of high-quality talent, contributing to a strong workforce capable of meeting bank objectives.
- Facilitated open communication channels between staff members and senior leadership, promoting transparency in decision-making processes.
- Identified partnership opportunities and established favorable business connections.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Coordinated staff training programs, equipping employees with essential skills for success in their roles.
Branch Operations Coordinator- Floater
New York Community Bank
03.2012 - 04.2017
- Utilized software systems to record progress of various tasks.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Organized office operations and procedures.
- Utilized financial software to prepare consolidated financial statements.
- Collaborated with other branches to share best practices and improve overall operational performance.
- Coordinated and maintained meeting notes and cross-functional marketing.
- Generated financial and operational reports to assist management with business strategy.
- Maintained friendly and professional customer interactions.
- Conducted regular audits to ensure compliance with company policies and industry regulations.
- Built rapport with clients by consistently providing exceptional service leading to repeat business.
- Complied with regulatory guidelines and requirements.
- Organized annual branch events aimed at community engagement and promoting brand awareness locally.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Applied Science - Fashion Merchandising- Marketing
Monroe Community College
Rochester, NY12.1995
Skills
- Customer Service
- Certified Internal Control Professional (CICP)
- Financial Risk Manager
- Cash Management
- Business development expertise
- Risk Assessment
- Deposit Growth
- Relationship building and management
- Operational Efficiency
- Business Development
- Client Relationship Management
Timeline
Assistant Bank Manager- Retail Banking Officer
New York Community Bank
04.2017 - 05.2022
Branch Operations Coordinator- Floater
New York Community Bank
03.2012 - 04.2017
Associate of Applied Science - Fashion Merchandising- Marketing
Monroe Community College
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