Gurmel Singh
Sacramento,CA
Summary
Driven Systems Administrator with over 10 years of experience in software implementation and maintenance. Proven track record from working in small to very large complex Tapestry implementations, throughout all KP Markets. Bringing and onboarding new programs and workflows from Skilled Nursing Facility to Durable Medical Equipment and migrating from legacy systems to EPIC. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Team dynamics oriented in troubleshooting, communication and collaboration. Highly recognized within the KP organization as a technical leader, well balanced individual with skills not just at professional, but a personal level.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Systems Administrator
Kaiser Permanente
04.2012 - Current
- Instrumental in implementing several go-lives within EPIC Tapestry UM. e.g. Home Health/Hospice, DME Modernization, National DME (EDDT), National Compass Rose, Print Vendor Solutions, RightFax Integration to name a few
- Conducted several system demos of build and configuration to upper management from Sr Managers to VP level business partners
- Follow strict compliance and regulatory standards for Service Now and Change Management and Change Approval Boards
- Single handedly worked with EPIC and other EPIC Suites to develop new workflows and code for implementation and upgrades
- Performed network security design and integration duties.
- Currently working at consultant capacity to work directly with business partners, take requirements, design, building, demonstration and implementation and support of new programs and workflows
- Well versed in agile approach for large complex national projects such as National DME and CMS guidelines
- Migrated data from legacy systems such as AOMS to KPHC EPIC UM/Referrals
- Long standing working and personal relationship with current KPPA systems administrator Dolo, Nancy Perez and Anthony Greene
- Highly involved with EPIC Referral Web and Hyperdrive implementation
- Current scope of work entails design, build, implantation throughout the Tapestry Center of Excellence which is enterprise wide
- Well versed with import and export process for large and high volume level of several master files with the EPIC suite
- Assisted KPPA with implementation of print vendor solutions Admail West and components of Compass Rose
- Currently assisting with new CMS (Centers for Medicare& Medicaid Services) order and referral build
- Effectively train junior level analysts and offshore personnel with setup and understanding build and configuration
- Very well versed with EMFI and item specific propagation within the multi-instance KP markets
Education
Associate of Science - Business Administration
American InterContinental University
Schaumburg, IL09.2006
Skills
- Leadership IT Role
- System Optimization
- Project Coordination
- Technical Analysis
- Team Collaboration
- Technical Solution Development
- Performance Testing
- Script Writing
- FTP
- Citrix
Affiliations
- US Army Veteran - Honorable Discharge
Certification
EPIC Systems
Referrals and Authorizations
Tapestry CRM Administration
Tapestry Eligibility and Enrollment Administration
Languages
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Lead Systems Administrator
Kaiser Permanente
04.2012 - Current
Associate of Science - Business Administration
American InterContinental University
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Michael GilesMichael Giles
Operations Specialist at TalentBurstOperations Specialist at TalentBurst