Gurnoop Singh
Lincoln,CA
Summary
Experienced sales and operations professional with a background in customer-facing roles, team leadership, and daily business operations. Comfortable in fast-paced environments and focused on driving results.
Overview
3
3
years of professional experience
Work History
Med-Tech / Caregiver
The Oars Senior Living
Citrus Heights, CA
07.2025 - Current
- Administered medications according to physician orders and facility protocols, ensuring patient safety and compliance
- Documented medication administration and resident responses in EMR, facilitating accurate health records and continuity of care
- Assisted with vital signs, wellness checks, and basic resident care, supporting overall resident health and well-being
- Maintained HIPAA compliance and safety standards
Retail Salesperson
Future Ford of Sacramento
Citrus Heights, CA
02.2025 - 07.2025
- Consistently exceeded monthly sales targets to increase revenue by using a consultative approach.
- Recognized for strong closing rates and excellent customer service scores.
- Delivered exceptional customer service and expert vehicle knowledge to guide buyers through the purchase Process.
- Managed leads and scheduled follow-ups using CRM software to streamline sales pipeline.
General Manager
Big Chicken
Boston, MA
07.2024 - 02.2025
- Built and launched new store, overseeing operations and hiring and training staff to establish a strong foundation.
- Developed efficient operational systems, leading the store to generate over $102k in gross sales during the first month.
- Led digital local marketing initiatives, increasing store visibility and customer engagement.
- Implemented kiosk sample promotions to enhance brand awareness and attract new customers effectively.
- Organized a successful fundraiser, raising 10k in just 2 hours through strategic cold calling.
General Manager/ Store Operator
Little Caesars
Citrus Heights, CA
10.2022 - 07.2024
- Resolved customer complaints efficiently and professionally, enhancing overall customer satisfaction.
- Supervised cash handling and sales transactions, ensuring smooth payment processes and elevating customer experience.
- Trained and mentored employees, promoting a customer-first mindset to improve service delivery.
- Managed inventory, controlled labor costs, and streamlined operational processes.
- Managed payroll and administrative tasks, supporting operational efficiency.
- Led regular staff meetings to address operational challenges, provide performance feedback, and align team goals.
Education
Some College (No Degree) - Business Administration
Folsom Lake College
High School Diploma -
Lincoln High School
Skills
- Operations Management
- Account Management
- Negotiation & Closing Deals
- Business development and sales strategy
- P&L Management & Financial Analysis
- Team Leadership & Training
- Digital Marketing & Social Media Campaigns
- Inventory & Product Knowledge
- Sales & Profit Growth
- Data Entry & Documentation Accuracy
Languages
- English
- Punjabi
- Hindi
Timeline
Med-Tech / Caregiver
The Oars Senior Living
07.2025 - Current
Retail Salesperson
Future Ford of Sacramento
02.2025 - 07.2025
General Manager
Big Chicken
07.2024 - 02.2025
General Manager/ Store Operator
Little Caesars
10.2022 - 07.2024
Some College (No Degree) - Business Administration
Folsom Lake College
High School Diploma -
Lincoln High School