Owner/Manager - October, 2014 to January, 2022 Supreme Lunch Break - Tempe, AZ Made custom drink orders by measuring and mixing house ingredients precisely. Reduced waste by [Number]% by developing and sticking to strict drink recipes and measurements. Was in charge of keeping secure cash drawers and quickly resolving any discrepancies to ensure accuracy. Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed. Upsold daily specials and beverage promotions to exceed daily sales goals. Made the garnishes by slicing and pitting the fruits evenly. Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment. Kept an accurate cash drawer of $[Amount] per shift. Took customer orders and took advantage of opportunities to sell specialty drinks and foods. Package Handler - March, 2022 to Present FedEx Ground - Goodyear, AZ Checked inbound and outbound shipments for accuracy and to avoid mistakes. Used scanners to keep track of parcel details like condition and receipt. Kept an eye on things. Kept storage areas organized, clean, and secure to fully protect company assets. Used handheld scanners and physical logs to keep track of item movements. Organized efficient daily work plans based on oral and written instructions to meet challenging objectives. Checked inbound and outbound shipments for accuracy and to avoid mistakes. Cleared jams and unblocked the conveyor system to keep the goods flowing. Labeled packages according to the work orders' instructions. Banking and Financial Support Services - Some college (No degree) Humber College - Toronto, ON Home Science - Bachelor of Arts - 1992 Guru Nanak Dev University - Amritsar, PB EDUCATION
Successful in providing prompt and efficient service to in-store customers as well as meeting all sales targets. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Customer Service Cashier - May, 1995 to August, 1998 Sodexo - Toronto, Ontario Prepared beverages and filled food orders for customers. Maintained customer satisfaction by promptly and professionally handling [Type] product returns. Counted drawers quickly and accurately at the start and end of each shift. Served the needs of more than [Number] customers in a busy [Type] environment. Customer Service Supervisor - February, 1999 to August, 2010 SANT EMPORIUM - New York, NY Was in charge of a large team of customer service representatives. Provided friendly, knowledgeable service and support in response to customer requests. Intervened between [Job title]s during arguments and diffused tense situations using [Skill] and [Skill]. Completed documentation and logs, as well as weekly reports detailing activities for [Job Title] every day. Kept financial records accurate, current, and compliant by monitoring records and addressing variances. Assistant Manager - December, 2010 to August, 2014 7-Eleven - Phoenix, AZ Exceeded sales targets and met business objectives by motivating employees and promoting targeted products. Keep track of all transactions on a daily basis and generate invoices and reports for the manager. Increased earnings by achieving sales goals, improving customer service, and sticking to team goals. Provided excellent customer service in a timely manner. Advanced to keyholder and assistant manager-in-charge in the absence of the manager. SKILLS PROFESSIONAL SUMMARY Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.