Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gurpreet Singh

Rialto,CA

Summary

Dynamic Owner Operator with a proven track record in operations management and customer service excellence at Self Employed. Achieved significant improvements in customer satisfaction through strategic planning and relationship management. Skilled in DOT compliance and financial analysis, demonstrating a strong work ethic and dependable service delivery.

Work History

Owner Operator

Self Employed
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Interacted well with customers to build connections and nurture relationships.

Education

Arts - Arts

Government School Punjab
Jabbowal, Punjab
04.2009

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Personnel management
  • Staffing
  • Operations oversight
  • Negotiation
  • Inventory management
  • Strategic planning
  • Relationship management
  • Financial analysis
  • DOT compliance
  • Performance analysis
  • Financial planning
  • Risk management
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer-oriented
  • Customer service
  • Accurate record keeping
  • Safe driving practices
  • Hazardous materials handling
  • Load security
  • Order picking and processing
  • Safe driving
  • GPS and route planning
  • Document management
  • Vehicle systems
  • Transportation safety
  • Vehicle maintenance
  • Logistics planning
  • Route planning
  • Lift up to number pounds
  • Cargo handling
  • Delivery scheduling
  • Route management
  • Inclement weather driving
  • Shipping and packaging
  • Hazardous materials endorsement
  • Class A commercial Driver's license
  • Trailer maintenance
  • Auto delivery
  • Defensive driver training
  • Tractor-trailer driving specialist
  • Commercial driving
  • Time management
  • Loading and unloading
  • Verbal and written communication
  • Heavy lifting
  • Vehicle inspection
  • Equipment maintenance
  • Damage control
  • Invoice verification

Languages

English
Full Professional

Timeline

Owner Operator

Self Employed

Arts - Arts

Government School Punjab
Gurpreet Singh