Gurpreet Virk
Saskatoon,Canada
Summary
With over 10 years of experience in the trucking industry, my expertise as an administrative coordinator is a valuable asset. Possessing a strong skill set that includes effectively managing administrative tasks, coordinating schedules, and ensuring smooth operations. Extensive knowledge of the industry allows for navigating complex logistics and streamlining processes, resulting in increased efficiency and cost savings. Dedicated to delivering exceptional support and contributing to the team's success. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace.
Overview
15
15
years of professional experience
Work History
Administration Coordinator
Day and Ross Transportation Group / Sameday Worldwide
2014.03 - Current
- Accounts payable, entering accruals, sorting invoices, generating Purchase order numbers, expense tracking and analyzing, calculating accrual amounts and finalizing month end payables
- Proficient at using payables software Coupa, Ariba Buyer 8.2 and AS400
- Payroll calculations for all hourly employees for both the companies
- Including calculating stat pay, overtime and differential amounts based on the company standards
- Entering delivery details in the system
- Booking appointments with clients for delivery
- Calculating tailgate, inside delivery and other accessorial charges
- Calculating and processing payroll for contracted owners / operators
- Daily management of imaging database and scheduling discrepancies for pickups and deliveries
- Processing custom invoice papers for all outgoing US shipments
- Handling cash collect invoices/ Accounts receivable
- Training all new office hires
- Beginner in Truck mate, handling the outbound paperwork and some full load paperwork preparation as well occasionally
- Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
- Managed confidential employee records, ensuring privacy and compliance with company policies and legal regulations.
- Developed comprehensive training materials for new hires, improving onboarding efficiency and overall job satisfaction.
Customer Service Representative
Best Buy Canada Ltd.
2011.05 - 2013.12
- Helping customers with online orders
- Processing returns and exchanges
- Responsible for store opening and closing
- Reconcile all the cash at the end of the day with accuracy
- Having complete product knowledge to assist customers with right decision
- Completing the accurate processing of all transactions
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Office Coordinator
Alpha Medical Research
2010.01 - 2011.02
- Booking appointments of patients
- Attending around 100 phone calls a day and dealing all kind of queries
- Trained in setting the PAP tray and assisting the doctor by taking vitals of the patients
- Filing, scanning then faxing the appropriate documents
Human Resources Management - Intern
AppleOne Employment Agency
2010.08 - 2010.12
- Updating, maintaining and reconciling absentee trackers for all internal employees
- Maintaining the employee recognition and birthday program
- Administer Human resources information system (HRIS)
- Produce monthly reports on various human resources areas
- Prepare responses to all government / legal inquiries
- Filing and data entry
- Assist Human resources managers with special projects
- Preparing offer letters for new hires
- Entering new employees on benefits and updating employee’s information on benefits
- Response to queries using multilingual skills
- Devised hiring and recruitment policies for [Number]-employee company.
Education
Post graduate - Human Resources Management
Humber College
Ontario, CA07.2010
Post Graduate Diploma - Business Management
ISM
Ranchi, India01.2009
Bachelor Of Commerce (Honours) -
Ranchi University
Ranchi, India01.2007
Skills
- Report Generation
- Meeting facilitation
- Office Administration
- Document Control
- Report Preparation
- Team Collaboration
- Telephone Etiquette
- Attention to Detail
- Filing
- Data Entry
References
References can be provided upon request.
Training
- HRPA 2010 – Human resources assistant seminar, 01/01/10
- HRPA 2010- Understanding labour relations strategy, 01/01/10
- Strategic management: An effective tool for business excellence, 01/01/08, India
- Short programme on world trade organisation and intellectual property rights, 01/01/08, India
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Administration Coordinator
Day and Ross Transportation Group / Sameday Worldwide
2014.03 - Current
Customer Service Representative
Best Buy Canada Ltd.
2011.05 - 2013.12
Human Resources Management - Intern
AppleOne Employment Agency
2010.08 - 2010.12
Office Coordinator
Alpha Medical Research
2010.01 - 2011.02
Post graduate - Human Resources Management
Humber College
Post Graduate Diploma - Business Management
ISM
Bachelor Of Commerce (Honours) -
Ranchi University
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