Gurprit Singh
Stamford,Connecticut
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Operations Manager
Avis Budget Group
04.2018 - 08.2023
- Performed customer service by booking rental reservation and issuing paperwork & distributing keys upon their arrival.
- Secured and input rental reiteration into the rental management system.
- Create and maintain rental contracts and agreements.
- Negotiate rental terms and conditions with customer as needed.
- Strong organizational skills to manage multiple rental orders.
- Handle all customer complaints to satisfactory resolution.
- Verified that information in the computer system was up-to-date and accurate.
- Promoted to car sales and ran car sales outlet.
Store Manager
711 Store
01.2013 - 03.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Assistant Restaurant Manager
Hampton Inn By Hilton
09.2011 - 12.2012
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Conducted regular meetings with staff to discuss performance and address any issues.
Internship
Wyndham Vacation Resorts
08.2010 - 08.2011
Education
Bachelor of Science - Hospitality Management
Heritage Institute of Hotel & Tourism
07.2010
Skills
- Inventory Management
- Staff Management
- Sales Expertise
- Goal and Performance
- Team Leadership
- Customer Service
Timeline
Operations Manager
Avis Budget Group
04.2018 - 08.2023
Store Manager
711 Store
01.2013 - 03.2018
Assistant Restaurant Manager
Hampton Inn By Hilton
09.2011 - 12.2012
Internship
Wyndham Vacation Resorts
08.2010 - 08.2011
Bachelor of Science - Hospitality Management
Heritage Institute of Hotel & Tourism
Similar Profiles
Manoa Kualii MoeManoa Kualii Moe
Return Agent at Avis Budget GroupReturn Agent at Avis Budget Group
Sharmaine BakerSharmaine Baker
Lead Customer Service Representative at Avis Budget GroupLead Customer Service Representative at Avis Budget Group
Ramon A. PattersonRamon A. Patterson
Operations Manager at Avis Budget GroupOperations Manager at Avis Budget Group
Gabrielle AlexanderGabrielle Alexander
Customer Service Representative at Avis Budget GroupCustomer Service Representative at Avis Budget Group
Kathleen PisciottaKathleen Pisciotta
First and Second Grade Teacher at North Stratfield Elementary SchoolFirst and Second Grade Teacher at North Stratfield Elementary School