Federal Corrections Officer at Kent Institution with a strong background in security, safety, and enforcement. My experience includes extensive work in retail loss prevention, where I developed sharp investigative skills and a proactive approach to theft deterrence. I also have hands-on experience in the CBSA Immigration Holding Centre, managing the care and custody of detainees in a high-security environment, which has equipped me with strong situational awareness, conflict resolution skills, and an in-depth understanding of detention procedures. Previously, I worked at Amazon as a Workplace Health & Safety Specialist, where I focused on injury prevention, compliance, and creating a culture of safety in a fast-paced environment, on ensuring compliance, reducing risks, and promoting a safety-first culture. My diverse experience across federal, retail, and corporate sectors has equipped me with a well-rounded and disciplined approach to public safety and risk management.
● Observe conduct and behaviour of offenders and detainees to prevent disturbances and escapes
● Supervise offenders during work assignments, meals and recreation periods
● Patrol assigned area and report any problems to supervisor
● Conduct security checks and scanning of visitors, inmates and their cells, working areas and recreational activity areas
● Observe behaviour of offenders and prepare reports
● Escort detainees in transit and during temporary leaves
● Prepare admission, program, release, transfer and other reports
● Supervise and coordinate work of other correctional service officers.
● Develop offenders’ correctional plan and facilitate their participation in reintegration programs in collaboration with psychologists, behavioral counsellors, parole officers and others
● Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams
and corporate based reporting systems.
● Evaluate trends of MSD's injuries and participate in it's investigation to identify the root cause of the issue.
● Understand and learn each department and job function within the department to fully understand the body mechanics involved in every task
● Additional responsibilities like hazardous waste management and fire prevention might vary based on the business unit and location.
● Support management efforts to ensure compliance with all corporate program expectations
and applicable federal and state laws.
● Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment
introductions.
● Responsible for recommending appropriate risk mitigation measures to management, including
ergonomics.
● Identify new risks and determine injury mitigation initiatives.
● Track site performance to leading and lagging indicator goals.
● Co-lead incident investigations with management partners to drive root cause analysis, identify
corrective actions and drive timely completions of actions.
● Provide initial and on-going first aid care for associate injuries.
● Case management for all occupational related injuries. Also, complete first aid follow ups and
adjust treatment plans as needed.
● Review Job Hazard Analysis of on-site projects for approvals.
● Responsible for implementation and maintenance of owned WHS policies
● Managed deployment of personnel to maximize operational efficiencies.
● Conducted daily, facility wide audits to ensure client safety and well-being and guard deportment, policy compliance and, work safety.
● Created and transmitted daily shift reports to CBSA Detentions.
● Oversaw admission, discharge, fingerprinting and, transport of clients to coordinate and mobilize CBSA's detention requests.
● Processing inmates; maintaining holding center security; serving meal; providing recreational time.
● Receiving and processing inmates into custody of institution; searching inmates; taking charge of
personal property.
● Providing inmates opportunity to call attorney or relative; advising inmates on institutional rules
and regulations.
● Monitored and coordinated inmate movements to ensure timely attendance at court hearings and legal appointments, while maintaining security and procedural compliance.
● Patrolling holding center area periodically to insure security and maintain order.
● Supervising inmates during meals, personal hygiene and related activities for conformance to
institutional rules, regulations and procedures.
● Escorting and safeguarding inmates to cell; checking on inmates' physical condition.
● Dispensing personal and cell cleaning equipment; keeping record of money received from
inmates.
● Preparing routine records on inmates; performs general clerical duties.
● Ensuring the care and maintenance of quarters
● Monitor the premises for any thefts and fraud activities.
● Ensure that no merchandise leaves the premises without payment.
● Develop in-depth knowledge of department operations and security systems.
● Respond promptly to alarms according to company guidelines.
● Identify and communicate any suspicious activity to the Operations Manager.
● Investigate frauds and thefts as directed by the Manager.
● Apprehending thieves and holding them in a separate area as you wait for the authorities.
● Follow and confront a potential person of interest who is suspected of shoplifting.
● Work with law enforcement to detain suspects of shoplifting or dishonest employees
● Walking around the store as you search for suspicious activity by clients and staff.
● Monitoring previous and live security feeds to detect dubious behavior.
● Frisking individuals thought to be in unlawful possession of our products.
● Apprehending thieves and holding them in a separate area as you wait for the authorities.
● Recovering stolen products and returning these to the floor.
● Reporting all attempted and successful thefts.
● Follow and confront a potential person of interest who is suspected of shoplifting.
● Work with law enforcement to detain suspects of shoplifting or dishonest employees.
● Writing detailed statements/reports about an incident that are going to be submitted in court
● Create training schedules for all departments, track and create reports on outcomes of all
training and maintain records for the departments.
● Schedules trainers and Ambassadors to train new hires on company policies and procedures.
● Perform data entry, inputting and updating of trainer rosters.
● Coordinate new Manager on-boarding and the Ascend Process Path Training for new Managers.
● Track and create weekly reports of every associate in each process.
● Keeping track of permissions, approvals for different training.
● Conduct certified training classes for new employees for Powered Industrial Trucks, Trailer Dock
Release, and Path Process training
● Consult with associates in all departments struggling with productivity, quality, and safety.
● investigation Near Misses and injury investigations with Safety department
Crisis Management
Surveillance and Monitoring
Use of Force Decision-Making
Report Writing and Documentation
Investigation and Interviewing
Security Risk Assessment
Team Coordination and Communication
● Basic Security Training (BST)
● Advanced Security Training (AST)
● Occupational First Aid Level 2