Gursimran Bhatia
Salt Lake City,UT
Overview
13
13
years of professional experience
Work History
Real Estate
1st Class Real Estate
08.2022 - Current
- . Utilized specialized knowledge regarding specific industries such as real estate or medical fields when preparing relevant returns.
- Managed multiple real estate transactions simultaneously, resulting in successful and organized closings.
- Drafted title abstracts and legal documents for real estate transactions.
- Maintained up-to-date knowledge of local real estate market trends, advising clients on competitive pricing strategies.
Area Manager of Sales and Operations
AT&T Mobility
04.2018 - 10.2021
- With a strong management background, I began my career at AT&T corporate and quickly became an integral part of the sales and operations team.
- After demonstrating my ability to excel in high-pressure environments, I was transferred to the top-performing store in the central region within just two months.
- Upon returning to Salt Lake City, my hometown, I played a key role in opening three new locations in the greater SLC market. During the construction of my own new location, I successfully supported and promoted team members, ranging from representatives to assistant store managers or regional sales managers, while also assisting the highest volume store.
Area Sales Manager Cricket Wireless
Summit Mobile LLC (Cricket)
07.2015 - 04.2018
- Successfully helped open and operate 25+ locations.
- Located new locations, and execute leases.
- Responsible for finding, hiring, and training Wireless Advocates/Managers
- Created a work environment where motivated people can excel
- Coach personnel on opportunities with key sales and effort metrics, recognize team members on positive performance against key sales and accomplishments
- Execute store initiatives related to sales, service, and customer experience
- Manage and Operate Authorized Retailer store(s) to ensure that customers are receiving an optimal customer experience and thorough information about their Cricket Wireless purchase
- Performs objective observations of store managers operations to gauge the consistency and effectiveness of offers and/or promotions initiated by the company, optimize the customer experience, and ensure the brand is represented by the highest standards of integrity, ethical conduct, and fair dealing
- Monitors compliance with the terms and conditions of the Exclusive Dealer Agreement, Policies & Operations Manual, White box Guideline, and Retail Location Plan-o-Gram
- Delivers training on Cricket’s systems, products, services, promotions, and compliance issues that relate to properly sell Cricket’s products and services
Inside Sales Advocate
Clearlink Inc.
01.2015 - 07.2015
- Execute daily huddles with peers/manager
- Provide a home solution to customers’ needs
- Explain features and pricing plans for home telecommunication systems
- Prepare orders for activation of home telecommunication services
- Maintain record of accounts and orders
- Resolve or escalate appropriately any billing or service issues
Store Manager/ Wireless Advocates
Costco
03.2012 - 10.2014
- Made monthly schedule
- Executed and maintained daily opening/closing checklists
- Inventory count to ensure products on hand
- Trained employees on new and upcoming products and procedures
- Built customer relationships to ensure the best customer experience
- Updated team on daily, weekly, and monthly performance vs
- Budget
- Sold products and options ranging from device finance, accessories, tablets, hotspots, etc
Education
High School Diploma - Communications, Marketing
Granger High School
West Valley City06.2009
Skills
- Retail sales
- Telecommunications
- Customer service
- Tech support
- Sales goals
- Windows
- Microsoft Office
- Software
- Team player
- Hardworking
- Dependable
- Motivator
References
Available upon request
Timeline
Real Estate
1st Class Real Estate
08.2022 - Current
Area Manager of Sales and Operations
AT&T Mobility
04.2018 - 10.2021
Area Sales Manager Cricket Wireless
Summit Mobile LLC (Cricket)
07.2015 - 04.2018
Inside Sales Advocate
Clearlink Inc.
01.2015 - 07.2015
Store Manager/ Wireless Advocates
Costco
03.2012 - 10.2014
High School Diploma - Communications, Marketing
Granger High School
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