Gursimran Deol

•Handle and process incoming claims, ensuring accurate documentation and timely submission

•Create and issue invoices for services and claim-related expenses

•Distribute new and ongoing claims to Management Analysts for evaluation and follow-up

•Process approved invoices received from the City Attorney’s Office for payment

•Prepare and maintain a monthly accrual report summarizing expenses and legal fees for the Risk Management Department •Attend field evaluations to ensure compliance from contractors working on LAWA property

• Streamline the citation process with thorough documentation and efficient use of technology for reporting incidents
• Support city planning initiatives, reviewing proposed developments for adherence to zoning regulations and providing recommendations
• Serve as a liaison between the city government and citizens, addressing concerns about potential violations while maintaining confidentiality where appropriate
• Assisting in the development of new permit systems, contributing insights gained from firsthand experience enforcing existing regulations
• Manage permit application submissions, resulting in faster approval times for clients
• Review insurance information to ensure the safety and coverage of the public

• Provided customer service and assisted in training 3-6 new team members every month
• Lawfully cleared merchandise through customs per client and government requirements
• Monitored and enforced changes in import/export laws and regulations, ensuring company-wide compliance at all times
• Obtained customs bonds to ensure compliance with customs regulations and duties payment
• Calculate daily exchange rates and taxes due for goods and commodities
• Managed import documentation, guaranteeing accurate submissions to government agencies

• Recruited and trained 18-25 new employees each year
• Advised managers on effective employee performance management
• Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies
• Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation

• Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
• Managed high volume sales periods effectively, ensuring prompt service during peak hours
• Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations