Gurtej Singh
Centreville,VA
Summary
Results-driven team supervisor specializing in inventory management, employee training, and food safety compliance. Proven track record of enhancing operational efficiency and achieving high levels of customer satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Team Supervisor
Wawa
Chantilly, Virginia
11.2023 - Current
- Supervised daily food service operations, ensuring compliance with health regulations.
- Coordinated inventory management, maintaining optimal stock levels for efficient service.
- Developed and implemented standard operating procedures for food preparation.
- Monitored customer satisfaction to improve service quality and guest experience.
- Conducted regular staff performance evaluations, providing constructive feedback.
- Ensured adherence to health and safety standards in all kitchen areas.
- Trained employees in food preparation, money handling, and sanitation practices.
- Investigated and resolved complaints regarding food quality and customer service.
Stockroom Team Lead
Target
Fairlakes, VA
10.2003 - 08.2023
- Managed inventory levels and organized stock displays for optimal presentation.
- Led team in daily operations, ensuring efficient workflow and productivity.
- Delegated tasks effectively, ensuring timely completion of responsibilities.
- Monitored team progress and enforced deadlines to achieve goals.
- Developed training program for new employees on store policies and operational procedures.
- Streamlined interdepartmental communication, improving collaboration across teams.
- Implemented safety protocols to maintain secure work environment.
- Delivered performance feedback to upper management, highlighting team needs and areas for support.
Education
BBA - Business Administration And Management
University of Phoenix
Herndon, VA03-2010
Skills
- Inventory management and workflow optimization
- Food safety compliance
- Standard operating procedures
- Quality assurance practices
- Employee training
- Team leadership and supervision
- Performance improvement
- Safety protocol implementation
- Time management strategies
- Effective communication skills
- Conflict resolution
- Constructive feedback delivery
Languages
English
Full Professional
Hindi
Professional
Punjabi
Full Professional
Urdu
Professional
Certification
- Forklift operator
- ServSafe Certification
Timeline
Team Supervisor
Wawa
11.2023 - Current
Stockroom Team Lead
Target
10.2003 - 08.2023
BBA - Business Administration And Management
University of Phoenix