Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurupreet Aulakh

Indianapolis,IN

Summary

Driven professional with extensive experience in customer service and warehouse operations, notably at Ulta Beauty Inc. Skilled in heavy lifting and fostering healthy relationships, consistently exceeding productivity goals. Demonstrated ability to improve client satisfaction through expert guidance in skincare routines, achieving outstanding results and establishing long-term customer loyalty.

Overview

7
7
years of professional experience

Work History

Warehouse Material Handler

Ulta Beauty Inc.
09.2023 - Current

•Material Handler in Retail Department

•Organizing and presentation of all items

•Filling all boxes with makeup, skincare, hair care

•Following all best practices to meet business needs

•Punctuality

•Maintaining Productivity

•Team Work

Front End Associate

Walmart
08.2023 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.

Estethician

Blossom Brows
07.2022 - 01.2023
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Welcomed clients arriving for appointments.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.

Esthetician

Royal Threading Inc.
06.2017 - 05.2022
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Fostered friendly, warm, and exceptional customer experience.
  • Educated guests on current promotions, events and services within store or salon.
  • Suggested appropriate therapy based on current health of client.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Handled busy schedules and stayed on top of key deadlines.
  • Created repeat business by developing long-term relationships with regular customers.

Education

Bachelors Of Commerce - Accounting And Business Management

V.K KRISHNA MENON COLLEGE
Mumbai, Maharashtra, India
03.2014

Skills

Warehouse Safety

Heavy Lifting

Labeling & Tagging

Picking,Packing&Sorting

Customer Service

Build healthy Relationships

Polite and respectful

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional

Timeline

Warehouse Material Handler

Ulta Beauty Inc.
09.2023 - Current

Front End Associate

Walmart
08.2023 - 09.2023

Estethician

Blossom Brows
07.2022 - 01.2023

Esthetician

Royal Threading Inc.
06.2017 - 05.2022

Bachelors Of Commerce - Accounting And Business Management

V.K KRISHNA MENON COLLEGE
Gurupreet Aulakh