Gus Duarte
Des Moines,IA
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Kia Technician
Kia of Des Moines
02.2014 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Kia Technician
Courtesy Kia Of Brandon
06.2010 - 02.2014
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- worked as shop former
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Kia Technician
Kendall Kia
04.2005 - 06.2010
- Optimized operational workflows by integrating cutting-edge technology solutions.
- I was team Leader and Shop former
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Education
High School Diploma -
01-1985
Skills
- Problem-solving
- Works Well Under Pressure
- Written/Verbal communication
- Customer service
- Maintenance and repairs
- Mechanical Knowledge
- HVAC systems
- Installation and repair
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Certification
- [Area of certification] Training - [Timeframe]
Languages
Spanish
English
Timeline
Kia Technician - Kia of Des Moines
02.2014 - Current
Kia Technician - Courtesy Kia Of Brandon
06.2010 - 02.2014
Kia Technician - Kendall Kia
04.2005 - 06.2010
Cuba - High School Diploma,
Insurance Information
GEICO Indemnity Company, One GEICO Boulevard, Fredericksburg, VA, 22412-0003, CAN AM, RYKERRALLY, 3JB2GEG42KJ003044, 6200-10-50-44, 03/20/25, 03/20/26