Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Insurance Information

Gus Duarte

Des Moines,IA

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Kia Technician

Kia of Des Moines
02.2014 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized system performance thorough testing and analysis.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Kia Technician

Courtesy Kia Of Brandon
06.2010 - 02.2014
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • worked as shop former
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Kia Technician

Kendall Kia
04.2005 - 06.2010
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • I was team Leader and Shop former
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.

Education

High School Diploma -

Cuba, La Havana
01-1985

Skills

  • Problem-solving
  • Works Well Under Pressure
  • Written/Verbal communication
  • Customer service
  • Maintenance and repairs
  • Mechanical Knowledge
  • HVAC systems
  • Installation and repair

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification] Training - [Timeframe]

Languages

Spanish
English

Timeline

Kia Technician - Kia of Des Moines
02.2014 - Current
Kia Technician - Courtesy Kia Of Brandon
06.2010 - 02.2014
Kia Technician - Kendall Kia
04.2005 - 06.2010
Cuba - High School Diploma,

Insurance Information

GEICO Indemnity Company, One GEICO Boulevard, Fredericksburg, VA, 22412-0003, CAN AM, RYKERRALLY, 3JB2GEG42KJ003044, 6200-10-50-44, 03/20/25, 03/20/26

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