Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Gus Orozco

Katy ,TX

Summary

Detail-oriented and results-driven professional with a strong background in operations, logistics, and customer service. Proven ability to build systems, optimize workflows, and manage responsibilities independently. Known for reliability, problem-solving, and driving efficiency in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Warehouse Manager/ Lead Driver

Vintures Wine
Houston, TX
2019 - Current

- Built and implemented the warehouse organizational system, improving inventory accuracy and overall workflow efficiency.

- Oversee daily warehouse operations including inventory management, order fulfillment, and logistics coordination.

- Plan and optimize delivery routes for self and team drivers, increasing efficiency and ensuring on-time deliveries.

- Lead and support drivers to maintain high performance and accountability standards.

- Identify operational issues and implement solutions to improve processes and reduce errors.

- Ensure accurate, timely deliveries while maintaining strong customer relationships.

Assistant Superintendent

AST Construction
Houston, TX
2018 - 2019

- Assisted in managing residential remodels and repair projects for existing homes.

- Coordinated subcontractors, inspections, and materials to keep projects on schedule.

- Conducted site walkthroughs to ensure safety complaince and quality standards.

- Identified and helped resolve on-site issues, improving project efficiency and outcomes.

- Communicated effectively with project managers, crews, and homeowners throughout project phases.

Mobile Expert

T-Mobile
Houston, TX
2015 - 2018

- Consistently exceeded sales goals by identifying customer needs and delivering tailored solutions.

- Maintained a strong client pipeline to support ongoing revenue growth.

- Delivered exceptional customer service, driving retention and satisfaction.

- Collaborated with team members to resolve issues and improve service outcomes.

Personal Banker

Wells Fargo
Houston, TX
2013 - 2015

- Built strong client relationships and provided personalized financial solutions.

- Exceeded sales and referral goals through proactive engagement.

- Resolved complex customer issues while maintaining high satisfaction.

Concierge Agent

Double Tree Hotel By Hilton
Houston, TX
2010 - 2013

- Delivered high-level guest service by anticipating needs and providing solutions.

- Managed high-volume requests with professionalism and efficiency.

Education

High School Diploma -

Mayde Creek High School
Houston, TX

Skills

    - Operations Management

    - Logistics and Route Planning

    - Inventory Control

    - Team Leadership

    - Problem Solving

    - Customer Service

    - Communcation

Awards

T-Mobile Winner's Circle Award (2016, 2017, 2018) 

#1 in District Sales (2013-2014) , Wells Fargo

#4 In Texas Sales (2013-2014), Wells Fargo

Languages

Spanish
Full Professional

Timeline

Warehouse Manager/ Lead Driver

Vintures Wine
2019 - Current

Assistant Superintendent

AST Construction
2018 - 2019

Mobile Expert

T-Mobile
2015 - 2018

Personal Banker

Wells Fargo
2013 - 2015

Concierge Agent

Double Tree Hotel By Hilton
2010 - 2013

High School Diploma -

Mayde Creek High School
Gus Orozco