Gus Victoria
Harvard Building Maintenance
Kissimmee,FL
2
Languages
15
years of professional experience
Results-driven professional with a proven track record in customer service and teamwork. Expertise in problem-solving and attention to detail has consistently improved delivery processes and customer satisfaction.
Work History
Delivery Driver
6 Years 2 Months- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Provided exceptional customer service through effective communication and timely deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Floor Technician
3 Years 2 Months- Implemented effective cleaning protocols that improved overall facility appearance and client satisfaction.
- Operated floor cleaning equipment to maintain cleanliness and safety standards in various commercial spaces.
- Trained new staff on proper cleaning techniques and equipment usage to enhance team efficiency.
Personal Assistant to the Owner
1 Year 11 Months- Coordinated daily operations to enhance efficiency and streamline communication between staff and management.
- Managed scheduling and calendar appointments, ensuring timely meetings and efficient use of resources.
- Assisted in inventory management, optimizing stock levels and minimizing waste through diligent tracking.
- Developed and maintained filing systems for important documents, improving accessibility and organization.
Attractions Coordinator
3 Years 1 Month- Coordinated daily operations of attractions to ensure seamless guest experiences.
- Collaborated with cross-functional teams to execute special events and seasonal promotions.
- Developed and implemented training programs for staff to enhance service quality.
- Monitored attraction performance metrics to identify areas for improvement.
Education
Bachelor of Science - Religion
Skills
Positive mindset
Customer service
Safe driving practices
Route optimization
Teamwork and collaboration
Attention to detail
Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Harvard Building Maintenance
03.2020 - 05.2026Read More
Floor Technician
Rugby Commercial Cleaning
10.2016 - 12.2019Read More
Personal Assistant to the Owner
Messinas Pizzera and Italian Restaurant
10.2014 - 09.2016Read More
Attractions Coordinator
Walt Disney World Resort
09.2011 - 10.2014Read More
Florida State University
Bachelor of Science from Religion
Read More