Summary
Overview
Work History
Education
Skills
Certification
Timeline
HONORS/ AFFILIATIONS
Generic

Gus Purcell

Summary

Senior Field Service Engineer with advanced technical abilities and strong customer relationships. While developing my own skills in Field Services, I also work towards mentoring my fellow Field Engineers to create a stronger team. I excel at team leadership, job planning/execution, and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Field Service Engineer

Eaton Corporation
04.2025 - Current
  • Lead the execution of multiple high profile customer jobs/outages while leading large teams of FSRs.
  • Focused on providing quality work to the customer while maintaining a positive relationship.
  • Continued to develop technical competencies to provide a wide range of quality work to the customers.
  • Trained new team members by instilling safety fundamentals and developing best practices skills early to create better engineers for the future. Provided technical training on specific products and encouraged fellow team members to join on site walks/LOTO planning to better educate.
  • Large Projects: Trinity, Bosch, Amex, First Health, Amazon CLT2, Novonesis, Pfizer Sandford, NCSU, ECU, TS Kings Mountain

Field Service Engineer

Eaton Corporation
10.2022 - 08.2024

With the Philadelphia/Boothwyn DOC October 2022-August 2024 with the North Carolina DOC August 2024-Present with the North Carolina DOC

Salesforce Liaison

  • Acted as Philadelphia DOC Salesforce Liaison during and after transitioning over to Salesforce. Brought issues/suggestions to the SF team and communicated updates/changes to the local team in order to create a better work tool.

Mentor of Early Talent Interns

06.2024 - 08.2024
  • Mentored an engineering intern during the summer of 2024. Assigned and mentored interns in the creation of Eaton Product Training Board where the interns fabricated and wired a test board including meters, relays, and ATS’s

Interviewer for Early Talent Acquisitions

  • After participating in the Early Talent Program, I conducted the first round interviews for prospective Early Talent Program participants

Education

Bachelor of Science - Mechanical Engineering

North Carolina State University
Raleigh, NC

Associates in Science - undefined

Richmond Community College

Skills

  • SEL/GE Multilin/E-Series Relay Testing, Ampgard MV4S and RVSS, VFDs, IR scanning/inspections, HCU, PXR Meters and Gateways, MV and LV SWGR/SWBDS, MCCs,
  • Team mentor, effective communication, strong customer relationships, team leader
  • Advanced troubleshooting, on-site training, equipment installation and repair
  • Mechanical engineering, Electrical engineering, Software installation and troubleshooting

Certification

QEW-A, IR Certified, OSHA-10, Eaton VFD, Eaton HCU

Timeline

Senior Field Service Engineer

Eaton Corporation
04.2025 - Current

Mentor of Early Talent Interns

06.2024 - 08.2024

Field Service Engineer

Eaton Corporation
10.2022 - 08.2024

Salesforce Liaison

Interviewer for Early Talent Acquisitions

Associates in Science - undefined

Richmond Community College

Bachelor of Science - Mechanical Engineering

North Carolina State University

HONORS/ AFFILIATIONS

Eagle Scout October 2015

Gus Purcell