GUSTAVE HABIMANA

• Identifies and resolves incidents/requests and logs all interactions
• Evaluates and resolves work orders and requests regarding use of application software or hardware
• Creates and configures user accounts in Active Directory for new users, and disabling old accounts when needed
• Manages user accounts, security and distribution groups as needed for users
• Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
• Installed, modified and repaired software and hardware to resolve technical issues.

• Built application using JavaScript DOM for better UI and used CSS3 for styling.

• Developed and maintained React components of application.

• Implemented JSX, and DOM for content rendering, and handling user Events.

• Implemented Axios Asynchrony RESTful API for data request while maintaining application functionality.

• Utilizes GitHub for source code management and for version control.

• Implements React lifecycles for better user interaction, and app rendering.

• Operated with tools like NPM, source control Git, and Visual Studio for deploying and editing codes, and bug fixing.

• Deploys applications using Netlify for CI/CD.

• Communicated effectively as liaison between clients and other department employees
• Developed solutions for service automating by analyzing, and addressing client’s problems
• Created a healthy fast-paced, and agile environment through team building activities and training.