Maintenance Supervisor
Gustavo Campillo
DoubleTree by Hillton
Lodi,USA
15
years of professional experience
1
Certification
Service Director specializing in enhancing customer service operations through strategic planning and effective team leadership. Demonstrated success in streamlining processes, resolving concerns, and fostering high-performing teams to improve operational efficiency and customer loyalty.
Work History
Maintenance Supervisor
7 Months- Coordinated scheduling of work orders to optimize workflow for unit turns and preventive maintenance tasks.
- Scheduled and coordinated preventive maintenance activities to maintain equipment reliability and reduce downtime.
- Reviewed work orders, allocated resources, assigned tasks, and prioritized job completion to enhance operational efficiency.
- Trained technicians on HVAC, plumbing, electrical, and appliance repairs.
- Managed inventory for parts, tools, and maintenance supplies.
- Performed property inspections to ensure compliance with safety regulations. for safety, cleanliness, and equipment readiness.
- Responded to resident maintenance requests with professional communication.
Building Service Director
1 Year 7 Months- Oversaw daily operations of senior living community services.
- Cultivated partnerships with third-party vendors to enhance delivery of customer support services.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Managed staff schedules and ensured adequate coverage for all departments.
- Implemented training programs for new staff on service standards.
- Organized workshops and seminars for employees aimed at enhancing their understanding of best practices in providing excellent customer experiences.
- Facilitated weekly team meetings to align on project progress, analyze customer feedback trends, and develop collaborative solutions for challenges.
- Established measures, outcomes and expectations to help personnel understand Team building and leadership and meet service objectives.
- Resolved conflicts between team members to enhance collaboration.
- Completed capital expenditure forms for project approvals.
Assistant Manager
7 Months- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer service inquiries and complaints efficiently to enhance resident satisfaction.
- Conducted regular property inspections to ensure compliance with quality standards and enhance tenant satisfaction.
- Collaborated with vendors to optimize property maintenance processes and improve service delivery.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained composure during high-pressure situations to effectively manage conflicts and effectively diffused tense situations.
- Verified completed work for consistency and quality to ensure standards compliance.
Maintenance Director
2 Years 5 Months- Performed continuous evaluations of building systems and oversaw preventive maintenance.
- Managed vendor relationships, negotiating service agreements to secure reliable supplies.
- Implemented improved training procedures to better develop new personnel.
- Delegated daily tasks to employees, ensuring resource management aligned with deadlines.
- Supervised housekeeping and laundry staff, optimizing employee shifts for efficiency.
Maintenance Tech
1 Year- Addressed emergency breakdowns immediately during shifts.
- Addressed tenant maintenance concerns promptly and professionally, improving tenant satisfaction and service quality.
- Maintained detailed records of service requests and work orders, ensuring efficient tracking and timely resolution of maintenance issues.
- Managed inventory of maintenance supplies and tools for operational readiness.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Assessed ongoing needs with building managers to develop and implement preventive maintenance schedules, minimizing potential disruptions.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Removed blockages from drains to ensure proper water flow. and replaced valves, faucets, and fixtures.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Assisted in the installation of new machinery and equipment.
- Trained new technicians on safety protocols and maintenance procedures effectively.
- Trained junior technicians on best practices for machine operation and repair.
- Collaborated with engineering team to develop innovative solutions, enhancing operational effectiveness and problem-solving.
- Implemented troubleshooting techniques to resolve issues.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Maintenance Supervisor
6 Months- Supervised maintenance team across DoubleTree by Hilton guest rooms and public areas.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Maintenance Manager
7 Years 6 Months- Developed preventive maintenance plans that extended asset life and reduced unexpected breakdowns.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Supervised maintenance staff to ensure efficient property operations.
- Managed the maintenance staff and their daily activities.
- Developed and managed repair schedules to ensure timely service delivery. to ensure timely service with minimal disruption to operations.
- Trained staff on safety protocols and best maintenance practices.
- Implemented inventory management for tools and supplies used in maintenance tasks.
- Developed an inventory tracking system for spare parts and tools to streamline maintenance operations.
- Coordinated with vendors to purchase replacement parts.
- Monitored the performance of all equipment to ensure proper functioning.
- Conducted regular inspections to identify maintenance needs and safety issues.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Troubleshot malfunctioning systems to restore functionality.
- Maintained comprehensive records of repairs and service requests to enhance budgeting and resource allocation.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Reviewed completed work orders to ensure quality control measures are followed.
- Facilitated communication between residents and maintenance teams for issue resolution.
- Analyzed blueprints and manuals to identify repair requirements. to repair and restore optimal functionality.
- Prepared reports detailing the status of all jobs being handled by the department.
- Drafted budgets for maintenance operations and monitored expenditures.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned incentive programs to maximize employee performance.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned duties to workers according to their skill sets.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Provided technical support in case of system malfunctions or breakdowns.
- Analyzed business performance data and forecasted business results for upper management.
- Analyzed business performance data and forecasted business results for upper management.
Education
High school diploma
Skills
Organizational skills
Leadership
Project coordination
Interpersonal skills
Building systems maintenance
Staff training
Electrical system management
Phone etiquette
Revenue target achievement
Operations management
Electrical maintenance
Document management systems
Facility repair management
Management
Preventive maintenance
Performance analysis
Technical Proficiency
Team supervision
Section 8
Mechanical troubleshooting
Customer service
Plumbing system management
HVAC system maintenance
Safety standards in production
Preventive maintenance planning
Performance improvement
Team performance enhancement
Customer support management
Continuous improvement
Facility waste management
Troubleshooting
Root cause analysis
Troubleshooting electrical systems
Word processing
OSHA
Environmental regulations
Regulatory compliance
Electrical systems
Public speaking
Compliance management
Filing
Pricing
Call management
Property management
Financial management
Business development
Building code compliance
Multifamily properties
Utility systems maintenance
Fire safety procedures
Budget management
Mechanical systems repair
LIHTC
Irrigation systems
Resident satisfaction management
Customer relationship management
Performance evaluation
EPA
Field service
Livein employment
Hydronic heating systems
Construction
Carpentry
Electrical experience
Operational cost control
Facility budget management
Pesticide management
PLC troubleshooting
Contract negotiation
Maintenance management
Business operations
Remodeling
Fair Housing regulations
Research
Construction painting
Commercial construction
Equipment troubleshooting
English
Property maintenance
Equipment malfunction troubleshooting
Heavy equipment mechanics
EHS
Apartment household management
Structural maintenance
HVAC system repair
Night audit
Resource allocation management
Senior living operations
Plumbing maintenance
Cross-functional collaboration
Vendor coordination
Computer operation
Phone communication
Resident rights
File organization
Staff development
Operational efficiency improvement
Time management
Maintenance activity documentation
Industrial cleaning
Windows
Power tools
Excel data analysis
Microsoft Word
Report writing
Mechanical gear maintenance
Decision making
Managing hospitality teams
Vendor compliance audits
Healthcare compliance
Industrial equipment troubleshooting
Property upkeep management
Mechanic experience
Team leadership
Business opportunity identification
Electrical generators
Hand tools
Supervising experience
Interior maintenance oversight
Staffing and training
Programmable logic controllers
Microsoft Outlook
Building interior maintenance
Vendor management
Team leadership
Conflict resolution
Operational strategy
Safety compliance
Communication effectiveness
Sales assistance
Strategic planning
Departmental budgeting
Industry awareness
Payroll and budgeting
Bookkeeping
Training and mentoring
Customer support
Certification
- Driver's License
- CPR Certification
- ServSafe
- Tanker Endorsement
- Journeyman Plumber
- Facility Management Professional (FMP)
- Non-CDL Class C
- Hazmat Endorsement
Additional Information
Authorized to work in the US for any employer
Languages
- English, Fluent
- Spanish, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Title: Maintenance Manager
Timeline
Maintenance Supervisor
DoubleTree by Hillton
05.2026 - CurrentRead More
Maintenance Supervisor
asset living
03.2026 - 10.2026Read More
Building Service Director
Solstice Senior Living
04.2024 - 11.2025Read More
Assistant Manager
Launch Apartment Complex
05.2023 - 12.2023Read More
Maintenance Director
Carefield Pleasanton Memory Care
11.2020 - 04.2023Read More
Maintenance Tech
Domino Realty
11.2019 - 11.2020Read More
Maintenance Manager
Emerald Properties
05.2012 - 11.2019Read More
Oakland High School
High school diploma
Read More