Summary
Overview
Work History
Education
Skills
Record Sales
Timeline
Generic

Gustavo Aguilera

La Habra,CA

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

25
25
years of professional experience

Work History

General Manager

Del Taco Inc.
Chino Hills, C.A
06.2014 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to increase product awareness.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Developed strategies to maximize sales and profitability.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

General Manager

Spoons Grill & Bar
Santa Ana, C.A
07.1999 - 01.2014
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Conducted market research to identify trends, opportunities, and threats in the industry.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Education

Associate of Science -

C B T I S Mexico
Mexico, ME
07-1986

Skills

  • Expense Control
  • Staff Supervision
  • Customer Relationship Management
  • Business Development
  • Verbal and written communication
  • P&L Management
  • Motivation
  • Team training and development
  • Staff-Retention Programs
  • Employee Development
  • Inventory Control
  • Bilingual

Record Sales

  • Pass My own record Sales on deferent ocations
  • make labor

Timeline

General Manager

Del Taco Inc.
06.2014 - Current

General Manager

Spoons Grill & Bar
07.1999 - 01.2014

Associate of Science -

C B T I S Mexico

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Gustavo Aguilera