Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gustavo Alvarez

Fontana,CA

Summary

Focused professional with undeniable talent in costumer service and specialty drink preparation.

Bilingual- multitasker and works great under pressure.

Overview

1
1
year of professional experience

Work History

Bibigo
Beverly Hills, California
01.2019
  • Assisted customers with ordering of their meals
  • Worked the register and provided excellent customer service
  • Prepared meals as the orders were placed
  • Able to work in fast paced environment.

Hostess

Gens Korean Barbeque
Fontana, CA
04.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Informed servers of newly seated parties for speedy service.

Starbucks

Barista, Starbucks
Fontana, United States
10.2021 - 04.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Provided primary customer support to internal and external customers.

Fitness

San Jose, California
10.2020 - 11.2020
  • Maintained the cleanliness of the gym during Covid -19 pandemic
  • Checked in members using standard protocols
  • Sold 4 memberships while in training.

United States Army
Fort Benning, Georgia
02.2020 - 08.2020
  • E1: Fulfilled my requirements to pass basic training
  • Learned basic skills to provide medical care to the injured
  • Participated in guarding the platoon in field exercises
  • Was rated in top 5 for range skills.

Education

Graduate -

McGrew And Associates: Guard Card
San Jose, CA
01.2020

High School Diploma -

Beverly Hills High School
Beverly Hills, CA
06.2019

Skills

  • Cashier
  • Heavy Lifting
  • POS literacy
  • Beverage Preparation
  • Bilingual
  • Coffee Machinery

Affiliations

BSIS: Security Guard: 6511814 Exp: 8/2022

San Bernardino Food Handlers Card: 2021

Timeline

Hostess

Gens Korean Barbeque
04.2022 - Current

Starbucks

Barista, Starbucks
10.2021 - 04.2022

Fitness

10.2020 - 11.2020

United States Army
02.2020 - 08.2020

Bibigo
01.2019

Graduate -

McGrew And Associates: Guard Card

High School Diploma -

Beverly Hills High School

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Gustavo Alvarez